Yardi Systems Administrator

iSupport Worldwide; Eastern Manila District; Remote; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Free lunch meals, fruits, snacks, and

Onsite gym with fitness instructor

Weekly fitness activities with prizes

Annual fitness challenge up to ₱70,000

Weekly employee engagement activities

Free upskilling academy

Modern office facilities and workbenks

Employee amenities including sleeping,

Collaborative employee-focused culture

Job summary

iSupport Worldwide is seeking a Yardi Systems Administrator to manage the Yardi Voyager platform, ensure data integrity, and support user needs. You will configure security, monitor integrations, resolve data issues, and develop reports while coordinating with stakeholders on upgrades and process improvements.

The role demands strong accounting knowledge, data management skills, and experience in end-user training to drive effective use of Yardi capabilities across the organization.

Qualifications

• Bachelor's degree in Accounting, Information Systems, Business Administration, or related field.
• 5+ years administering Yardi Voyager or a comparable Yardi platform.
• Strong knowledge of accounting principles and financial processes.
• Experience diagnosing system issues and data quality concerns.
• Proficiency in configuration, security, workflows, reporting, and end-user support.

Responsibilities

• Serve as the primary administrator for Yardi, managing access, security, configuration, maintenance, and ongoing system support.
• Monitor integrations and data flows between Yardi and connected platforms.
• Investigate and resolve data discrepancies and system errors with root-cause analysis.
• Perform data audits, validations, and manual corrections when required.
• Configure and enhance system settings, workflows, and business processes for accuracy and compliance.
• Develop and maintain Yardi reports, documentation, and process logs.
• Collaborate with stakeholders to prioritise enhancements and coordinate upgrades.
• Provide user support and develop training materials to improve adoption.

Skills

Accounting principles

Data management

System troubleshooting

Stakeholder communication

Training development

Education

Bachelor's degree in Accounting, Information Systems, Business Administration, or related field

Tools

Yardi Voyager

Job description

Work Schedule: US Working Hours / Night Shift

Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (Remote)

What is your mission?

We are looking for a Yardi Systems Administrator to manage and optimise the Yardi platform, ensuring system stability, data integrity, user support, and operational efficiency. This role is responsible for system configuration, security administration, integration monitoring, issue resolution, reporting, documentation, and training while partnering with stakeholders to support enhancements, upgrades, and business process improvements.

You will provide the best service to our partner brands by performing these tasks:

• Serve as the primary administrator for Yardi, managing user access, security, permissions, configuration, maintenance, troubleshooting, and ongoing system support.
• Monitor integrations and transactional data flows to ensure accurate and timely information exchange between Yardi and connected platforms.
• Identify, investigate, and resolve data discrepancies, integration failures, and system errors through root-cause analysis, corrective actions, and continuous monitoring.
• Perform data audits, validations, and manual corrections when required, and coordinate long-term solutions to prevent recurring issues.
• Configure and enhance system settings, workflows, and business processes to support operational objectives, internal controls, compliance requirements, and accurate financial reporting.
• Develop and maintain custom Yardi reports, system documentation, configuration records, process workflows, and support logs.
• Collaborate with cross-functional stakeholders to prioritise enhancements, resolve technical issues, and coordinate system upgrades, implementations, and module expansions.
• Provide responsive user support and develop training materials and sessions to improve adoption, consistency, and effective utilisation of Yardi capabilities.
  

Who are we looking for?

• Bachelor's degree in Accounting, Information Systems, Business Administration, or a related field; equivalent experience will also be considered.
• 5+ years of experience administering Yardi Voyager or a comparable Yardi platform.
• Strong knowledge of accounting principles, financial processes, and data management practices.
• Demonstrated experience diagnosing system issues, integration failures, and data quality concerns while coordinating successful resolutions.
• Proficiency in system configuration, security administration, workflow setup, reporting, and end-user support.
• Experience within senior living, healthcare, real estate, hospitality, or property management environments is advantageous.
• Experience supporting Yardi implementations, upgrades, or module expansions is preferred.
• Familiarity with integration tools, middleware solutions, training development, and end-user education is preferred.
• Strong analytical, problem-solving, collaboration, and stakeholder management skills.
  

Company Perks:

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.