Centralized Property Bookkeeping Specialist

Rocket Station, LLC; Manila; Remote; PHP 300,000 - 540,000; Full time

Job summary

Rocket Station, LLC seeks a detail-oriented accounting support professional to manage resident ledgers in Yardi Voyager 7s across a portfolio of communities. You will handle move-ins/move-outs, late rent letters, evictions support, and monthly close from a remote capacity, coordinating with on-site and Dallas teams.

Responsibilities include processing charges, deposits, NSF handling, and ensuring accuracy of billing per leases, while maintaining professional communication with residents and

Qualifications

• Extensive experience with Yardi Voyager 7s.
• Familiarity with accounting processes (billing/ledger reconciliation).
• Excellent writing and communication skills in English.

Responsibilities

• Process move-ins and ensure accuracy of charges on the ledger per lease agreements.
• Process move-ins and verify changes on the ledger including prorated rents and fees.
• Process and verify move-out charges for deposits and record accuracy in Yardi
• Adjust move-out dates in Yardi when sheriff lockouts are scheduled
• Create late rent letters and coordinate with the on-site team for timely delivery
• Assist in eviction processes and follow local policies
• Charge applicable legal fees on resident ledgers as allowed
• Track and adjust NSF payments in Yardi
• Prepare accounting records and month-end close
• Perform reconciliation and troubleshoot discrepancies related to rent roll and accounts receivable
• Maintain courteous and helpful resident interactions

Skills

MS Office

Coordination

Collaboration

Tools

Yardi Voyager 7s

Outlook

MS Teams

Lingo

EliseAI

ServiceNow

Bilt

Job description

ABOUT THE ROLE

In this role, you'll keep resident ledgers and property accounting accurate in Yardi Voyager 7s across a portfolio of communities - from move-ins through move-outs, late rent and eviction steps, NSF handling, and month-end close.

You'll work closely with the on-site and Dallas-based teams to make sure charges, deposits, and accounting records are correct and up to date, while staying courteous and professional in every resident interaction.

WHAT YOU'LL DO

• Process move-ins and ensure accuracy of charges on the ledger as stated in the lease agreements

  • Process move-ins and ensure the accuracy of changes on the ledger, making sure the billing is correct, including prorated rent and applicable fees. The RT will have access to the lease and resident record in Yardi

  • Process and verify move-out charges for deposit accounting, which may include assessing charges for things like carpet or blind damage, based on guidance provided by the Dallas team

  • Adjust move-out dates in Yardi when sheriff lockout dates are scheduled

• Create late rent letters and work with the on-site team for timely delivery per state requirements

  • Create late rent letters and provide them to the Dallas team for timely delivery. The RT will be provided with a list of recipients from a Dallas-based team member

• Assist in the eviction process and follow orderly and timely policies for local municipalities

• Charging of applicable legal fees on resident ledgers as allowable by local municipalities

  • Changing eviction status

• Tracking and adjusting payment settings on Non-Sufficient Fund Payments (NSF's)

  • This is a setting in Yardi; if someone provides a payment and it is not clear, then there's a setting that goes in and changes

• Adjusting move-out dates in Yardi as lock-out dates are scheduled with the local Sheriff and/or courts

  • Changing move-out dates in Yardi

• Prepare accounting records and reports, including month-end close

  • This involves ensuring that all accounting items in Yardi are accurate and up-to-date

  • Update completed items

• Process and verify move-out charges for Deposit Accountings and integration with the rental collection company

• Assist with bad debt collections until they are no longer applicable

• Perform reconciliation, research, and troubleshoot discrepancies as related to the rent roll and accounts receivable

  • Perform reconciliation of research and troubleshoot discrepancies related to the rent roll and accounts receivable. This involves auditing charges and credits to ensure the math is correct

• Must always be courteous and helpful to residents in all correspondence

Future Task:

• Tracking and reporting on potential Skips so that on-site members can verify the occupancy status of the unit

TOOLS YOU'LL USE

• Company Email (Microsoft Outlook)

• MS Teams (internal communication tool)

• Yardi Voyager 7s

• Lingo

• EliseAI

• ServiceNow

• Bilt

WHAT WE'RE LOOKING FOR

• Microsoft Office skills - Word, Teams, and Excel

• Ability to coordinate activities and meet deadlines

• Ability to collaborate with peers on training and support objectives

Required Preferences (Non-negotiable):

• Extensive experience with Yardi

Good to Have (Required but Negotiable):

• Property Management experience

• Familiarity with accounting processes (such as billing/ledger reconciliation)

• Possess excellent writing and communication skills, including proper grammar and email etiquette in English

PHYSICAL REQUIREMENTS

• Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communication

• Must have a normal range of vision, hearing, and speech

SCHEDULE AVAILABILITY

• Mondays to Fridays, 8:00 am to 5:00 pm CST, with lunch break from 12:00 - 1:00 pm CST

Technical Requirements

To deliver exceptional work remotely, you’ll need:

• Processor: Intel 8th Gen (quad-core) or higher, or comparable AMD

• RAM: 8 GB minimum

• OS: Windows 11 (64-bit) or newer

• Internet (Primary): Stable connection, minimum 10 Mbps

• Internet (Backup): Independent backup connection, minimum 10 Mbps

• Bonus: Dual monitor setup is a strong advantage