Workplace Recovery & Client Success Specialist

Uniting Holding; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading workplace solutions provider in Metro Manila, Philippines, is looking for a Workplace Recovery Specialist to manage clients through the entire lifecycle. You will perform duties associated with billing, collections, and client support, ensuring excellent customer service during emergencies. The ideal candidate should have a university degree, strong sales ability, and proficiency in CRM systems. This is a full-time position with opportunities for professional growth.

Qualifications

• Excellent phone skills and the ability to think quickly and problem solve.
• Warm and friendly personality for providing great customer service.
• Self-starter able to work with little supervision.

Responsibilities

• Assist sales teams to exceed monthly targets and KPIs.
• Receive inbound calls & make outbound calls to existing clients.
• Accurately deal with all tests and declarations.
• Collaborate with field-based teams to provide great customer service.
• Recommend improvements to impact sales and efficiency.

Skills

Persuasiveness/Sales Ability

Communication Skills

Teamwork/Collaboration

Planning/Organizing Work

Adaptability/Flexibility

Initiative

High Energy

Education

University degree in Marketing, Communications, or Business Management

Tools

MS Office

CRM systems

Job description

A leading workplace solutions provider in Metro Manila, Philippines, is looking for a Workplace Recovery Specialist to manage clients through the entire lifecycle. You will perform duties associated with billing, collections, and client support, ensuring excellent customer service during emergencies. The ideal candidate should have a university degree, strong sales ability, and proficiency in CRM systems. This is a full-time position with opportunities for professional growth.