Recovery & Collections Specialist – Motor & Property Claims

QBE Insurance Group; Manila; On-site; PHP 500,000 - 700,000; Full time

Job summary

A leading insurance company is seeking a Customer Support Officer to manage third-party claims in a proactive manner. The role involves developing recovery strategies and maintaining client relationships to ensure efficient process compliance. Ideal candidates will have a Bachelor's degree, strong communication skills, and experience in debt collections. The position is full-time based in Metro Manila, Philippines, offering a dynamic work environment focused on customer satisfaction.

Qualifications

• 3 years relevant experience in collections or insurance.
• Knowledge of Billing and Collections procedures.
• Experience supporting a debt collections account for at least a year.

Responsibilities

• Manage third parties in motor and property claims.
• Develop recovery strategies for clients.
• Build professional relationships to obtain approvals.

Skills

Strong communication skills

Problem solving skills

Relationship management skills

Analytical Thinking

Customer Service

Education

Bachelor's Degree or equivalent

Tools

Collaboration Tools

Job description

A leading insurance company is seeking a Customer Support Officer to manage third-party claims in a proactive manner. The role involves developing recovery strategies and maintaining client relationships to ensure efficient process compliance. Ideal candidates will have a Bachelor's degree, strong communication skills, and experience in debt collections. The position is full-time based in Metro Manila, Philippines, offering a dynamic work environment focused on customer satisfaction.