Workplace Experience Manager - Sta. Rosa, Laguna

Afni, Inc.; Santa Rosa; On-site; PHP 120,000 - 200,000; Full time

Job summary

Afni, Inc. in the Philippines (Santa Rosa, Laguna) seeks a Workplace Experience Manager reporting to the Facilities Director. You will lead the Workplace Experience Team to perform essential facilities functions and ensure world-class maintenance and cost controls.

The role emphasizes leadership, problem-solving, and development of team members, with responsibilities spanning budgeting, vendor management, and ensuring compliance with safety and regulatory standards.

Qualifications

• Must be amenable to work 100% onsite in SM Sta Rosa.
• At least 5 years or related experience, 3 years of leadership experience in the same field.
• Preferably with certification on OHS and pollution control.
• Experience in Facilities and Project Management.

Responsibilities

• Oversee and guide the Workplace Experience Team to meet goals and objectives.
• Manage budget preparation, controls, and ensure efficient utilization of the budget.
• Coordinate travel, logistics and guest/vehicle arrangements.
• Ensure compliance with statutory workplace requirements and safety standards.
• Maintain world-class facility standards and preventive maintenance.
• Interface with procurement and legal for contracts and compliance.

Skills

Leadership

Facilities management

Budgeting

Vendor management

Operations

Job description

Description

The

Description

The Workplace Experience Manager will be reporting to a Facilities Director. He/She will lead, assist, and plan for the Facilities Team (Workplace Experience Team) to perform essential functions as follows:

Leadership Role

• A Workplace experience manager typically holds a leadership position within the Facilities (Workplace Experience) department. They are responsible for overseeing a team of Facilities professionals, providing guidance, direction, and support to ensure the team meets its goals and objectives.

Problem-Solving

• The Workplace Experience Manager is tasked to solve issues and challenges that arise during the operations of the site

Training and Development

• They may be responsible for training new team members, as well as providing ongoing development opportunities to enhance the skills and capabilities of the Facilities Team

Performance Management

• Workplace Experience Manager typically play a role in performance management, including setting performance goals, conducting performance evaluations, and providing feedback and coaching to team members.
• Responsible for maintenance of workplace infrastructure including operation & maintenance of office equipment.
• Responsible for preparation of the budget, controls and ensures efficient utilization of the budget.
• Responsible for all travel, logistics and arrangements for guests and vehicle utilization and their maintenance.
• To ensure effective control and regular monitoring of all the workplace-related expenses and report the same to head of the department.
• Prepare documents for all technical and admin related procedures and ensure the same is strictly followed.
• Ensure that the statutory requirements related to the workplace functions are complied with.
• Carry out any other work as and when assigned by HOD.
• To ensure that the Facility is kept and maintained to the world standards, no failures on electro- mechanical services and other maintenance services.
• To provide guidance to workplace supervisors and associates
• To ensure that the workplace is clean and ensure resolution to day-to-day issues.
• To ensure timely food arrangement, strict monitoring & vigil for better food management in the pantry
• Ensure smooth functioning of the operations & close monitoring of vehicle utilization.
• Ensure legal compliance related to transport and safety of staff.
• Developing stable and reliable vendors constantly keeping in view the cost and quality factors. Purchase of office automation equipment, consumables, stationery, etc.
• Responsible for maximizing the overall operational and financial performance to deliver planned results including process development and budgeting of workplace expenses.
• Take feedback from the internal customers and ensure maximization of satisfaction.
• Interface with procurement in evaluation of facility related contracts.
• Interface with legal for statutory compliance.
• Forecasting of monthly budgets/projections for technical and administrative expenses, creating daily/monthly MIS and constant monitoring of administrative expenses and cost alignments
• Access control system management and structured cabling management

Requirements

• Must be amenable to work 100% onsite in SM Sta Rosa
• Must be amenable to work on a fixed night schedule
• At least 5 years or related experience, 3 years of leadership experience in the same field.
• Preferably with certification on OHS and pollution control
• Facilities and Project Management
• Quantity and Quality Surveying
• Financials, Procurement and Contract Management