Workforce Data Coordinator

Manulife; Quezon City; Hybrid; PHP 420,000 - 540,000; Full time

Job summary

Manulife offers a Tier 1 HR administration role focused on accurate handling of employee data and lifecycle events across Workday and related systems. You will support onboarding, changes, and separations, ensuring compliance with privacy and confidentiality standards.

Ideal candidates bring experience with HRIS, strong Excel skills, and detail-oriented problem solving. The role is hybrid, with collaboration across HR, Payroll, Talent Acquisition and stakeholder teams.

Qualifications

• Bachelor’s degree or equivalent in HR, business, IT, or related field.
• Experience using HRIS systems with knowledge of lifecycle transactions.
• Strong data governance and integrity understanding.

Responsibilities

• Provide Tier 1 HR administrative support to employees and stakeholders according to policies and SLAs.
• Process and maintain employee data and transactions in HR systems per procedures.
• Ensure data privacy and confidentiality in handling employee information.
• Perform accurate data entry and timely maintenance with quality focus.
• Maintain employee data integrity across Workday and other HR systems.

Skills

Workday HRIS

Excel proficiency

Data accuracy

Attention to detail

Communication skills

Data privacy awareness

Education

Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field

Tools

Workday

Microsoft Excel

Job description

Provides Tier 1 HR administration support to employees in accordance with established organizational procedures, policies, and agreed service level standards. Supports the end-to-end employee lifecycle, from onboarding through employment changes and ongoing workforce administration to separation, while ensuring data accuracy, compliance, and a positive employee experience.

Key Responsibilities

• Provide Tier 1 HR administrative support to employees and stakeholders in accordance with established policies, procedures, and service level agreements (SLAs).
• Process and maintain employee data and workforce transactions in HR systems following defined procedures and quality standards.
• Ensure strict compliance with data privacy, security, and confidentiality requirements when handling employee information.
• Perform accurate and timely data entry, validation, and maintenance activities with a strong focus on quality and productivity.
• Consistently achieve established service levels, productivity targets, and quality metrics.
• Maintain the accuracy and integrity of employee data across Workday, knowledge bases, and other HR service delivery systems.
• Ensure all transactions are properly documented, tracked, and completed within agreed turnaround times.
• Create, review, and update standard operating procedures (SOPs), process maps, work instructions, and knowledge articles while adhering to document management standards.
• Identify process improvement opportunities and recommend solutions that enhance efficiency, accuracy, compliance, and employee experience.
• Maintain electronic and physical employee records in accordance with company, legal, and audit requirements.
• Conduct periodic audits and data integrity reviews within Workday and other HR systems, and resolve identified discrepancies.
• Support reporting, compliance, audit, and special project requirements as assigned.
• Collaborate with HR, Payroll, Talent Acquisition, Employee Relations, and business stakeholders to resolve workforce data and HR administration issues.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.
• Experience using Workday or other Human Resource Information Systems (HRIS), with knowledge of employee lifecycle transactions and workforce data management.
• Proficiency in Microsoft Excel, including PivotTables, formulas, and data analysis.
• Analytical and problem-solving skills with a high level of accuracy and attention to detail.
• Sound understanding of data integrity and governance principles, with the ability to assess the impact of data changes.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills, with the ability to collaborate with employees, business leaders, and HR stakeholders.
• Ability to handle confidential information with professionalism, discretion, and a customer-focused approach.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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