Business Analytics Specialist

Manulife; Quezon City; Hybrid; PHP 446,000 - 1,004,000; Full time

Job summary

Manulife is seeking a Business Analytics Specialist to extract meaningful insights from data and inform strategic decisions. The role emphasizes automated reporting, data quality, ad hoc analytics, and governance of the reporting lifecycle, while coordinating with stakeholders across the organization.

You will leverage Excel, Power BI, and SQL to analyze data, synthesize findings, and present executive-ready insights.

Qualifications

• University degree in business, finance, economics, or a related field.
• 3–5 years of relevant experience in strategy, transformation, project management, or analytical roles.
• Strong proficiency in Microsoft Excel, with demonstrated numerical aptitude and ability to independently analyze data.
• Basic knowledge of Power BI or similar data visualization tools.
• Solid PowerPoint skills with the ability to present data and insights in a clear, executive‑ready format.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and deliver against timelines.
• Ability to synthesize both quantitative and qualitative information into clear takeaways.
• Strong written and verbal communication skills.
• Comfort working in a fast‑paced, evolving environment with multiple stakeholders.

Responsibilities

• Automated Reporting Solutions - Able to handle moderate to complex investigation/enhancements/change requests on standard reports. Acts as SME for standard reporting. Can also serve as back-up support in running standard reports in absence of the associate/s.
• Data Quality Assurance & Validation - Able to oversee quality control standards (i.e. accuracy, quality and timeliness of the reports produced before distribution)
• Ad Hoc Analytics & Investigations - Able to handle moderate to complex projects, adhoc data and/or report requests and could still handle investigations and queries about the standard reports.
• Report Lifecycle & Governance Management – Can ensure that inputs in the report inventory meets the standards indicated in the SLA and provide justification for those items not meeting the standards.
• Process Documentation & Knowledge Management – Can amend documentation for the enhancements made on the standard reports
• Requirements Analysis & Intake Management – Able to handle moderate to complex adhoc data and/or new report requests. Able to leverage business and data knowledge to satisfy stakeholder's needs.
• Project Coordination & Stakeholder Governance – Attends and contributes in weekly updates for business sponsor, leadership, and other stakeholders. Should be able to present/participate when ask for specifics on the reports handled.
• Risk Assessment & Controls Monitoring – Attends and contributes in weekly updates for business sponsor, leadership, and other stakeholders. Should be able to present/participate when ask for specifics on the reports handled.
• Continuous Process Improvement – Implement process improvement projects

Skills

Microsoft Excel

Data analysis

Power BI

PowerPoint

Stakeholder management

Written and verbal communication

English communication

Education

University degree in business, finance, economics, or a related field

Tools

Power BI

MS Access

SQL

Excel

Job description

The Business Analytics Specialist extracts meaningful insights from data to inform business decisions, improves processes, and supports organizational goals. Contributes to evidence-based decision-making within the organization, and helps the business understand its performance, identifies areas for improvement, and capitalizes on opportunities for growth.

Position Responsibilities:

• Automated Reporting Solutions - Able to handle moderate to complex investigation/enhancements/change requests on standard reports. Acts as SME for standard reporting. Can also serve as back-up support in running standard reports in absence of the associate/s.

• Data Quality Assurance & Validation - Able to oversee quality control standards (i.e. accuracy, quality and timeliness of the reports produced before distribution)

• Ad Hoc Analytics & Investigations - Able to handle moderate to complex projects, adhoc data and/or report requests and could still handle investigations and queries about the standard reports.

• Report Lifecycle & Governance Management – Can ensure that inputs in the report inventory meets the standards indicated in the SLA and provide justification for those items not meeting the standards.

• Process Documentation & Knowledge Management – Can amend documentation for the enhancements made on the standard reports

• Requirements Analysis & Intake Management – Able to handle moderate to complex adhoc data and/or new report requests. Able to leverage business and data knowledge to satisfy stakeholder's needs.

• Project Coordination & Stakeholder Governance – Attends and contributes in weekly updates for business sponsor, leadership, and other stakeholders. Should be able to present/participate when ask for specifics on the reports handled.

• Risk Assessment & Controls Monitoring – Attends and contributes in weekly updates for business sponsor, leadership, and other stakeholders. Should be able to present/participate when ask for specifics on the reports handled.

• Continuous Process Improvement – Implement process improvement projects

Required Qualifications:

• University degree in business, finance, economics, or a related field

• 3–5 years of relevant experience in strategy, transformation, project management, or analytical roles

• Strong proficiency in Microsoft Excel, with demonstrated numerical aptitude and ability to independently analyze data

• Basic knowledge of Power BI or similar data visualization tools

• Solid PowerPoint skills with the ability to present data and insights in a clear, executive‑ready format

• Strong organizational and project coordination skills, with the ability to manage multiple priorities and deliver against timelines

• Ability to synthesize both quantitative and qualitative information into clear takeaways

• Strong written and verbal communication skills

• Comfort working in a fast‑paced, evolving environment with multiple stakeholders

Preferred Qualifications:

• Proficiency in Power BI, MS Excel, MS Access and other reporting technologies

• Knowledge of SQL and other relational database technologies preferred but not required

• Experience in data extraction, manipulation, and reporting

• Excellent customer focus and a commitment to quality while still meeting deadlines

• Effective verbal and written communication skills in English. Demonstrated ability to interact effectively with a variety of stakeholders including mid-level managers

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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