Facilities and Admin Senior Specialist

Manulife; Davao City; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Manulife is seeking a Facilities & Admin Specialist to ensure the workplace remains efficient, safe, and aligned with business objectives across all office locations. In this role you will oversee facilities management, asset inventory, vendor and contract oversight, budgeting, and reporting, while coordinating health, safety, and regulatory compliance.

The position requires leadership, strong communication, and the ability to work independently to streamline workflows and deliver

Qualifications

• Bachelor’s degree in Engineering or related field.
• Minimum 5 years’ experience in facilities management or related operations.
• Knowledge of mechanical, electrical, and structural systems.
• Excellent leadership, communication, and organizational skills.
• Proficiency in MS Office and facility management software.

Responsibilities

• Oversee facility operations across all office locations.
• Monitor building systems and coordinate preventive maintenance.
• Ensure cleanliness, safety, and space optimization.
• Manage vendor contracts and service providers.
• Prepare and monitor facilities budget and reporting.
• Lead safety and regulatory compliance initiatives.

Skills

Leadership

Communication

Organizational skills

Independent work

MS Office

Education

Bachelor’s degree in Engineering (Mechanical, Electrical, Civil, Engineering, or related field)

Tools

Facility management software

MS Office

Job description

The Facilities & Admin Specialist role is a strategic and operational contributor that ensures organization’s workplace remains efficient, safe, and aligned with business objectives. It offers a meaningful opportunity to support the organization’s mission while building a strong foundation for career growth in facilities and administrative management.

Position Responsibilities

Facilities Management

• Monitors the planning, coordinating, and supervising facility operations across all office locations.

• Monitor building systems (HVAC, electrical, plumbing, security, fire safety) and coordinate repairs and preventive maintenance.

• Oversee cleanliness, sanitation, and workplace safety standards.

• Manage space planning, office layout changes, and workplace optimization initiatives.

• Lead minor and major facility improvement/ renovation works.

• Assist with inspections, compliance audits, and government regulatory requirements.

• Annual renewal of government regulatory permits.

• Oversee and assess IFM team’s performance and KPI.

• Monitoring of monthly utilities consumption.

• Performs both administrative and operational oversight, including policy implementation, vendor performance management, and cost optimization.

• Independently lead initiatives, streamline workflows & processes, and provide management‑level reporting.

• Recommend improvements, process enhancements, and cost efficiencies.

• Act as the point of contact for internal teams regarding facility/admin requirements.

Administrative Management

• Oversee asset inventory, and procurement of administrative materials.

• Monitoring of monthly supplies consumption.

• Billing invoice processing.

• Ensure proper documentation, keeping, and adherence to administrative policies.

• Cafeteria Management.

Vendor & Contract Management

• Support selection, and management of suppliers, service providers, and contractors.

• Monitor service contracts for renewal.

• Review invoices, validate service delivery, and recommend cost‑saving initiatives.

Health, Safety & Security

• Collaboration with Health and Safety team for implementation of safety policies, emergency procedures, and disaster preparedness plans.

• Collaboration with Health and Safety team for the safety drills in compliance with occupational safety standards.

• Support the monitoring of building access, security systems, and incident reporting.

Budgeting & Reporting

• Assist in preparing the facilities and admin budget and monitoring expenses.

• Maintains and update budget utilization tracker.

• Project Tracker monitoring and update.

Required Qualifications:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Civil, Engineering, or related field.

• Minimum of 5 years’ experience in BPO, facilities management, building maintenance or property operations.

• Strong knowledge of Mechanical, electrical and structural systems.

• Excellent leadership, communication, and organizational skills.

• Able to work independently with minimal supervision.

• Proficiency in MS Office and facility management software (an advantage).

Preferred Qualifications:

• Problem‑solving and decision‑making

• Vendor and stakeholder management

• Attention to detail and multitasking

• Leadership and team supervision

• Process improvement mindset

• Customer Service Orientation

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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