Workday HRIS Specialist — Reporting & Support (Manila)

White & Case LLP; Makati; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

White & Case LLP's Global Operating Center in Manila is central to delivering HR and business services across the firm's network. The Specialist, Workday HRIS will focus on configuration, ticket management and reporting to support HR users locally and globally.

You will configure Workday HCM, maintain data, build reports and dashboards, handle tickets, ensure data privacy, and assist with compliance. Based in Manila, reporting to the Senior Manager, HRIS Operations, the role emphasizes accurate

Qualifications

• Experience with Workday: familiarity with Workday HCM module, Reporting and EIBs.
• Report Writing: Knowledge of report-building tools and techniques.
• Communication: good verbal and written communication skills to present report requirements to business stakeholders.
• HR Process Knowledge: understanding of HR functions and processes, such as joiners, movers and leavers, performance management and people demographic data.
• Attention to Detail: ensuring data integrity and accuracy in all reports.

Responsibilities

• System Configuration & Maintenance: Perform configuration changes in Workday HCM based on approved requirements and governance.
• System Configuration & Maintenance: Maintain core data and settings to support HR processes and organizational structures.
• System Configuration & Maintenance: Support security and access updates according to defined standards and controls so that sensitive data is only visible to authorized users.
• Report Creation: Build custom reports and dashboards based on requirements to meet business needs along with any necessary calculated fields.
• Report Creation: Utilise Workday's reporting tools to maintain reports and calculations to ensure data is accurate and delivered in a timely manner.
• Compliance: Follow company policies, procedures and data privacy guidelines in all system activities.
• Compliance: Support efforts to maintain accurate, complete and consistent HR data in Workday.
• Ticket Management & Support: Receive, review and prioritize Workday-related tickets from users.
• Ticket Management & Support: Perform initial analysis, troubleshoot issues and resolve routine requests.
• Ticket Management & Support: Escalate complex issues to senior team as needed and track through completion.
• Ticket Management & Support: Conduct system configuration and maintenance as directed.
• Ticket Management & Support: Document issues, actions taken and resolutions in the ticketing system.

Skills

Workday HRIS

Report writing

Communication

HR process knowledge

Attention to detail

Tools

Workday

Job description

White & Case LLP's Global Operating Center in Manila is central to delivering HR and business services across the firm's network. The Specialist, Workday HRIS will focus on configuration, ticket management and reporting to support HR users locally and globally.

You will configure Workday HCM, maintain data, build reports and dashboards, handle tickets, ensure data privacy, and assist with compliance. Based in Manila, reporting to the Senior Manager, HRIS Operations, the role emphasizes accurate