Workday HR Data & Operations Specialist

Hammerjack Pty Ltd; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Unilever in Manila seeks a People Operations Specialist experienced with Workday and Hire-to-Retire processes. You will manage high-volume data tasks, support joiners, promotions, moves and exits, and ensure accurate records across cost centers, positions and assignments.

You'll collaborate with in-market partners and payroll teams, maintain data integrity, and drive continuous improvements in data quality and SLAs. Fluency in English and strong Excel skills are essential.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
• Proven experience in customer service, employee experience, shared service centers, HR advisory, HR partnering.
• Familiarity with HR processes and policies, ideally in multi-country or regional operations.
• Proficiency in Workday and ServiceNow (or similar systems like SAP).
• Experience supporting a data migration, mergers & acquisitions, separation or mass-change programme is an advantage.

Responsibilities

• Set up Workday profiles for new hires from recruitment (internal appointments and external hires).
• Generate required business letters and contracts.
• Manage cancellations for declined offers or no-shows.
• Support on completing joiner checklist steps.
• Process employee moves, promotions and exits in Workday, ensuring data accuracy across elements (i.e. cost center).
• Coordinate case closure with stakeholders and in-market partners.
• Initiate EIB uploads for mass data changes.
• Provide Workday data support to stakeholders as required.
• Collaborate to maintain accurate compensation data into payroll systems.
• Support of enrolment and derolment of benefits, including coordination across journeys to ensure OTIF processing.
• Execute voluntary and involuntary employee terminations in Workday, including Reduction in Force (steps that are not self-served).
• Collaborate with in-market partners for seamless exits and clearances.
• Handle severance administration.
• Validate the movement of employees; reconciling each record against source data to confirm employees have been moved correctly in Workday.
• Perform data-integrity checks on key elements after transfer (position, cost center, work unit, line manager, compensation, organisational assignment) and resolve discrepancies before sign-off.
• Compare expected versus completed transfers, log exceptions, and maintain evidence of validation for governance and control.
• Raise and track defects through to closure, re-checking corrected records and confirming resolution.
• Manage integration between Joiner-Mover-Leaver processes and Workday (automated/manual triggers).
• Create and update local SOPs and work instructions.
• Proactively flag technical issues to relevant stakeholders to mitigate employee experience disruptions.

Skills

English proficiency

Agile ways of working

Written communication

Stakeholder management

Advanced Excel

Data integrity

Multitasking

Prioritization

Team collaboration

Project management

Adaptability to new systems

Education

Bachelor's degree in Human Resources/Business Administration or related field

Tools

Workday

ServiceNow

SAP

Job description

Unilever in Manila seeks a People Operations Specialist experienced with Workday and Hire-to-Retire processes. You will manage high-volume data tasks, support joiners, promotions, moves and exits, and ensure accurate records across cost centers, positions and assignments.

You'll collaborate with in-market partners and payroll teams, maintain data integrity, and drive continuous improvements in data quality and SLAs. Fluency in English and strong Excel skills are essential.