Workday HCM Functional Specialist - Mandarin Speaker

Henkel; Makati; Hybrid; PHP 1,339,000 - 2,009,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work hours

Global wellbeing programs

Parental leave

Job summary

Henkel in Makati is seeking a Workday HCM Functional Specialist to lead APAC Workday support, data integrity, testing, releases, and integrations. You will partner with HR, Payroll, Finance, IT, and global teams to optimize HR processes, governance, and security while driving digital transformation with AI-enabled solutions.

You will collaborate across regions, maintain documentation, and mentor HR teams on Workday functionality and data standards.

Qualifications

• Bachelor’s Degree in Information Systems, Data Analytics, Technology, Human Resources, or a related discipline
• Minimum of three (3) years of hands‑on experience working with Workday
• Proficiency in written and spoken Chinese Mandarin is required
• Hands‑on experience with Workday is mandatory; Workday certification is preferred
• Experience supporting Workday modules such as Core HCM, Recruiting, Compensation, Talent, Learning, or Reporting
• Experience with HR system integrations, payroll interfaces, data migration, or cross‑system HR data flows
• Experience in system testing, UAT, Workday releases, implementations, and change management
• Strong understanding of end‑to‑end employee lifecycle processes and HR technology
• Experience identifying opportunities for process automation and continuous improvement
• Exposure to AI or automation within HR processes is an advantage
• Understanding of HR data privacy, information security, access controls, governance, and audit requirements
• Strong analytical, troubleshooting, and structured problem‑solving skills
• Ability to translate technical information into clear business language
• Strong stakeholder management, communication, and collaboration skills
• Proactive, customer‑focused, and improvement‑oriented mindset
• Amenable to work on a day shift schedule (9:00 AM to 6:00 PM), and report on a hybrid work set‑up in Ayala Avenue, Makati

Responsibilities

• Provide functional Workday support for APAC, as go‑to expert for questions, incidents, and escalations
• Support key Workday modules including Core HCM, Recruiting, Compensation, Talent, Learning, and Reporting
• Troubleshoot system and process issues, identify root causes, and coordinate solutions with HR, IT, and Global Process Owners
• Maintain system documentation, user guides, FAQs, and training materials
• Maintain accurate, complete, and secure employee and organizational data in Workday
• Perform data‑quality checks, reconciliations, audits, mass changes, and approved data corrections
• Partner with HR, Payroll, Finance, and IT to resolve data discrepancies and ensure compliance with data privacy and governance requirements
• Support Workday releases, enhancements, configuration changes, and new module implementations
• Coordinate system testing and UAT, document defects and results, and support release readiness and post‑implementation activities
• Monitor Workday integrations with Payroll, Finance, Recruiting, Learning, and other HR systems
• Identify opportunities to simplify, standardize, and automate HR processes and Workday workflows
• Support improvements to approvals, notifications, reporting, and employee/manager self‑service
• Conduct root‑cause analysis and implement sustainable solutions to recurring system and process issues
• Contribute to regional and global HR technology implementations and transformation initiatives
• Provide guidance and training to HR teams, managers, recruiters, employees, and other Workday users
• Support the responsible use of AI and automation to improve HR processes and user experience

Skills

Workday HCM

Cross-functional collaboration

Data governance

Analytical problem solving

Mandarin proficiency

Communication

Education

Bachelor’s degree in Information Systems or related field

Tools

Workday

Job description

As a Workday HCM Functional Specialist, you will play a critical role in ensuring effective operation, continuous improvement, and user support of Workday across the APAC region. Acting as a functional link between HR, IT, payroll, finance, and global teams, you will help ensure that HR systems and processes are accurate, reliable, secure, user-friendly, and aligned with business and employee needs.

In this role, you will provide hands‑on Workday support, maintain HR data integrity, troubleshoot system and process issues, support testing and system releases, and identify opportunities to simplify, standardize, and automate HR processes. You will also contribute to broader HR digital transformation initiatives, including the responsible application of artificial intelligence and automation.

Working in a regional and multinational environment, you will collaborate with stakeholders across functions and geographies while serving as a trusted subject matter expert for Workday and HR technology.

What you´ll do

Workday Support & Administration

Provide functional Workday support for APAC, serving as the go‑to expert for questions, incidents, and escalations

Support key Workday modules including Core HCM, Recruiting, Compensation, Talent, Learning, and Reporting

Troubleshoot system and process issues, identify root causes, and coordinate solutions with HR, IT, and Global Process Owners

Maintain system documentation, user guides, FAQs, and training materials

HR Data & Governance

Maintain accurate, complete, and secure employee and organizational data in Workday

Perform data-quality checks, reconciliations, audits, mass changes, and approved data corrections

Partner with HR, Payroll, Finance, and IT to resolve data discrepancies and ensure compliance with data privacy and governance requirements

Testing, Releases & Integrations

Support Workday releases, enhancements, configuration changes, and new module implementations

Coordinate system testing and UAT, document defects and results, and support release readiness and post‑implementation activities

Monitor Workday integrations with Payroll, Finance, Recruiting, Learning, and other HR systems, coordinating resolution of interface and data issues

Process Improvement & Automation

Identify opportunities to simplify, standardize, and automate HR processes and Workday workflows

Support improvements to approvals, notifications, reporting, and employee/manager self‑service

Conduct root‑cause analysis and implement sustainable solutions to recurring system and process issues

Projects & Stakeholder Support

Contribute to regional and global HR technology implementations and transformation initiatives

Provide guidance and training to HR teams, managers, recruiters, employees, and other Workday users

Support the responsible use of AI and automation to improve HR processes and user experience

What makes you a good fit

Bachelor’s Degree in Information Systems, Data Analytics, Technology, Human Resources, or a related discipline

Minimum of three (3) years of hands‑on experience working with Workday, preferably in a regional, multinational, or shared services environment

Proficiency in written and spoken Chinese Mandarin is required

Hands‑on experience with Workday is mandatory; Workday certification is preferred

Experience supporting Workday modules such as Core HCM, Recruiting, Compensation, Talent, Learning, or Reporting

Experience with HR system integrations, payroll interfaces, data migration, or cross‑system HR data flows

Experience in system testing, UAT, Workday releases, implementations, and change management

Strong understanding of end‑to‑end employee lifecycle processes and HR technology

Experience identifying opportunities for process automation and continuous improvement

Exposure to AI or automation within HR processes is an advantage

Understanding of HR data privacy, information security, access controls, governance, and audit requirements

Strong analytical, troubleshooting, and structured problem‑solving skills

Ability to translate technical information into clear business language

Strong stakeholder management, communication, and collaboration skills

Proactive, customer‑focused, and improvement‑oriented mindset

Amenable to work on a day shift schedule (9:00 AM to 6:00 PM), and report on a hybrid work set‑up in Ayala Avenue, Makati

Some perks of joining Henkel

A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!

Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year

Diverse national and international growth opportunities

Global wellbeing standards with health and preventive care programs

Gender‑neutral parental leave for a minimum of 8 weeks

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Henkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Founded in 1876, Henkel looks back on more than 147 years of success. Henkel’s preferred shares are listed in the German stock index DAX. The DAX-40 company has its headquarters in Düsseldorf, Germany. Henkel employs about 48,000 people worldwide, around 83 percent of whom work outside of Germany. As a recognized leader in sustainability, Henkel holds top positions in many international ratings and rankings.