Workday Analyst

Manpower (Philippines); Taguig; Hybrid; PHP 480,000 - 860,000; Full time

Benefits offered by this job

Hybrid work setup

Mid shift schedule

Job summary

Manpower (Philippines) seeks a Digital Experience Analyst (Workday) to support HR systems and processes globally, focusing on Workday modules such as HR Core, Absence, Security, Reporting, Performance, Talent, and Compensation.

The role involves developing digital experience strategies, analyzing user behavior, collaborating with cross-functional teams, and driving HR system improvements with a hybrid setup in Taguig.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 2-4 years of experience in digital experience analysis or related field.
• 2-4 years of experience in HR systems and processes, with a focus on Workday.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent communication and collaboration skills with cross-functional teams.
• In-depth knowledge of digital experience design principles and best practices.
• Strong project management and analytical skills.
• Attention to detail and accuracy.

Responsibilities

• Develop and execute innovative digital experience strategies aligned with company goals.
• Analyze customer behavior to inform design decisions.
• Collaborate with cross-functional teams for integration across channels.
• Monitor and optimize digital experience performance using data insights.
• Stay updated with industry trends and practices.
• Lead development and implementation of digital experience strategies for HR systems.
• Translate business needs into system and reporting requirements.
• Drive alignment among stakeholders on features and priorities.
• Ensure smooth change management and communication plans.

Skills

Analytical thinking

Problem solving

Communication

Collaboration

Project management

Attention to detail

Ability to handle ambiguity

Work under pressure

Education

Bachelor's degree in related field

Tools

Excel

Workday

Job description

The Digital Experience Analyst (Workday) is responsible in handling / supporting Product x Process Design Enhancements and Defect Management globally, primarily for Workday. This includes, but is not limited to, the following Workday functions: HR Core (Hire to Termination), Absence, Security Design & Governance, Reporting Design, Performance & Talent, and Compensation.

Key Responsibilities

• Develop and execute innovative digital experience strategies in alignment with the company's overall goals and objectives.
• Conduct thorough research and analysis of customer behavior and preferences to inform digital experience design decisions.
• Collaborate with cross-functional teams to ensure seamless integration of digital experience initiatives across all channels.
• Continuously monitor and optimize digital experience performance using data-driven insights.
• Stay up-to-date with industry trends and best practices to ensure the company remains at the forefront of digital experience innovation.
• Lead the development and implementation of digital experience strategies and solutions for HR systems and processes
• Collaborate with stakeholders to identify business needs and translate them into system and reporting requirements
• Recommend system features and solutions considering priorities and tradeoffs, and help drive alignment among stakeholders
• Drive employee-centric focus to provide the best experience, partner with technology, service delivery teams, global experience owners and corporate stakeholders to ensure ease of understanding
• Develop and deliver comprehensive communication plans to promote awareness of change and feature releases
• Ensure all functional and technical specifications are in sync and troubleshoot system issues and change requests
• Serve as a subject matter expert on HR digital products’ processes and functionality globally
• Support partnerships with Global and Regional IT and HR Systems Change Management on resolution of system issues and change requests
• Align functional and technical HR systems application strategies and visions into actionable and measurable operational plans
• Lead business process continuous improvement efforts across core HR systems and partnering with HR leaders to ensure compliance with Corporate Services and Global Services HR standards

Required Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 2-4 years of experience in digital experience analysis or a related field.
• 2-4 years of experience in HR systems and processes, with a focus on Workday
• Bachelor's degree or equivalent in a related field
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.
• In-depth knowledge of digital experience design principles and best practices.
• Strong project management and analytical skills
• Attention to detail & accuracy is a must
• Proficiency in Excel is required
• Ability to work under pressure, multi-task, and meet deadlines
• Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters
• Demonstrate ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach
• Knowledge of standard business practices and professionalism in a customer service environment are essential
• Willing to work in a mid shift schedule
• Willing to work in a hybrid set up at BGC, Taguig