Application Engineer Workday Payroll | Hybrid - Centris/Makati

TASQ; Makati; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Hybrid work model

Hybrid work arrangement in Makati

Job summary

TASQ is seeking a skilled IT professional in the Philippines to provide SME support for Workday modules and ServiceNow HR Service Delivery. You will help deploy, configure, and integrate enterprise software with internal systems, while troubleshooting incidents and supporting DevOps initiatives.

Candidates should have hands-on experience with multiple programming languages and modern web technologies, and be capable of navigating Agile environments with minimal supervision.

Qualifications

• Experience with Workday modules such as Benefits, Compensation, Time Tracking, and Integration.
• Experience with ServiceNow HR Service Delivery, admin, and integrations (REST/SOAP).
• Agile SAFe/Kanban/Scrum knowledge and hands-on practice.

Responsibilities

• Provide SME on Payroll Workday and related modules.
• Support the software development lifecycle and deploy/configure business applications.
• Configure and integrate vendor-sourced software with internal systems like SAP.
• Troubleshoot incidents, identify root causes, implement fixes, and monitor performance.
• Develop domain knowledge by understanding business processes and requirements.
• Participate in an integrated DevOps team with a strong change-management focus.
• Create and maintain support documentation and ensure IP compliance.

Skills

Strong communication

Analytical thinking

Problem-solving

Self-directed

Ownership

Ability to handle multiple priorities

Tools

Workday

ServiceNow

C#

C++

Angular

Node.js

SQL

Python

Azure

REST/SOAP Web services

HTML/CSS/JavaScript

Job description

Responsibilities for this position may include but are not limited to:

• Provides subject matter expertise on Payroll Workday or one or more of the followingWorkday Modules: Benefits, Compensation, Talent Management, Absence Management, Time and Attendance Tracking, Integration, Security and Data Conversion
• Supports the software development lifecycle for software solutions
• Deploys, configures, and supports business applications
• Configures, customizes, and integrates vendor-sourced enterprise software with other internal systems like SAP
• Updates existing code to debug or incorporate minor enhancements
• Develops deep domain knowledge by understanding business processes
• Elicits business requirements and translates business needs into fit-for-purpose actionable plans
• Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus
• Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing and implementing configuration changes and monitoring performance
• Proactive communication and quick response to production issues and project work.
• Strong customer focus
• Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance
• Identifies areas for improvement and partners with Software Engineers/team members to address tactical and strategic issues.
• Develops and maintains support documentation
• Maintains IP Compliance on systems and software as appropriate

Required Qualifications:

• Knowledgeable in any of the following technologies:
• Workday related areas such as advanced custom reports, EIB (Enterprise Interface Builder), Core Connectors, PICOF/PECI, Workday Studio, Workday Web Services
• ServiceNow related areas such as ServiceNow HR Service Delivery Suite (case and knowledge management), ServiceNow system administration, ServiceNow portal configuration (portal, widgets, and content automation), integrations (REST and SOAP services)
• Skilled in Workday related to one or more of the following: Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security and Data Conversion Skilled in scripting to automate workflow, and in low code development platforms
• Skilled on Payroll Workday or one or more of the following Workday Modules: Benefits, Compensation, Talent Management, Absence Management, Time and Attendance Tracking, Integration, Security and Data Conversion
• Working knowledge of software engineering principles
• Strong communication (written/verbal) and facilitation skills with solid ability to convey business and technical information to a diverse audience
• Strong analytical and problem-solving skills with ability to engage difficulties with persistence
• Self-directed, flexible, working with minimal supervision, takes initiative, displays a high degree of ownership
• Ability to effectively deal with change and consistently maintain composure and logical thinking while under pressure
• Organized and skilled at planning. Ability to work from a high-level to a low level of detail and handle multiple assignments with varying priorities and deadlines
• Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies
• Knowledge and hand-on experience in two or more of the following is a plus: C#, C++, Angular, Node.js, SQL, Ansible, R, Java, Python, Azure, Web services (WCF and/or RESTful services), Web technologies (HTML, CSS, JavaScript, and AJAX), Oracle / SQL Server among others

Additional Details:

• Work set-up: Hybrid 3x / RTO 2x per week | Eton, Centris
• Work shift: Nighshift