Work From Home - Customer Service Representative - Growth Backer

Cyberbacker Ph; Marikina; Remote; PHP 857,000 - 1,715,000; Full time

Benefits offered by this job

Permanent Work from Home

Earn in Dollars

Training Included (Paid)

Health Care

Retirement Plan

Job summary

Cyberbacker Ph is seeking a Growthbacker to develop and execute plans that help the company acquire and retain clients, coordinating with analytics, operations and marketing to set growth targets and KPIs.

You will manage client engagement, lead generation, appointments, and daily end-of-day reporting while maintaining clear communication with new and existing clients. This fully remote role includes paid training, health care, and earnings in USD.

Qualifications

• Leadership and team management capabilities.
• Strong verbal and written communication skills.
• Solid presentation abilities.
• Good problem-solving to resolve issues in growth plans.

Responsibilities

• Engage in Sales activities and client outreach.
• Perform cold calls and set up appointments.
• Maintain ongoing client engagement and follow-ups.
• Communicate with clients and internal teams to gather feedback.
• Prepare and send documents to clients.
• Create and update performance trackers and reports.

Skills

Leadership

Excellent communication

Presentation skills

Problem-solving

Job description

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

Responsibilities:

• Sales
• Cold calling
• Setting up appointments
• Responsible for Client Engagement.
• Constant communication with new and existing clients.
• Perform follow ups.
• Sending necessary documents to clients.
• Create and update trackers.
• Gather feedback from clients.
• Sending End of Day report.

Requirements:

• Leadership skill is a must to be able to effectively dominate their team members.
• Excellent oral and written communication skills.
• Strong presentation skill.
• Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan.

PERKS:

• Permanent Work from Home
• Earn in Dollars
• Training Included (Paid)
• Health Care
• Retirement Plan