WordPress Live Support Pro

Bluehost; Philippines; Remote; PHP 335,000 - 469,000; Full time

Benefits offered by this job

HMO benefits

Punctuality Bonus

Generous Vacation policy

Job summary

Bluehost invites applicants to join its WP Live team as a WordPress Live Support Specialist in the Philippines. You’ll guide small business owners through WordPress tasks, plugins, themes, and site troubleshooting with a friendly, patient approach.

With 1–2 years in customer service and a curiosity for web technology, you’ll grow into a WordPress expert through hands-on training, real-world experiences, and ongoing skill development within a supportive community.

Qualifications

• 1–2 years of customer service experience.
• Excellent communication across calls and digital channels.
• Curiosity about web technology and WordPress ecosystem.

Responsibilities

• Be the voice of Bluehost WP Live, providing inbound call support that is friendly and solution-oriented.
• Guide customers through WordPress tasks—from plugin and theme setup to design adjustments and troubleshooting.
• Consult with business owners to understand goals and offer recommendations to improve website performance and customer experience.
• Help small businesses build, manage, and grow their online presence with confidence.
• Contribute to a community of learners, sharing insights and growing technical skills with the team.

Skills

Customer service

Communication skills

Problem solving

Curiosity about technology

Tools

WordPress

Elementor

Divi

Job description

Bluehost invites applicants to join its WP Live team as a WordPress Live Support Specialist in the Philippines. You’ll guide small business owners through WordPress tasks, plugins, themes, and site troubleshooting with a friendly, patient approach.

With 1–2 years in customer service and a curiosity for web technology, you’ll grow into a WordPress expert through hands-on training, real-world experiences, and ongoing skill development within a supportive community.