About the role
We are seeking a Wine Specialist to join our team at Wildflour Bakery + Cafe Inc in Mandaluyong City, Metro Manila, on a full-time basis. In this role, you will be the expert guide for our guests' wine selections, providing knowledgeable recommendations that enhance their dining experience. As a Wine Specialist, you will play a crucial role in elevating our beverage programme and ensuring that every guest receives personalised service that reflects our commitment to quality and sophistication. Your expertise will directly contribute to guest satisfaction, revenue growth, and the overall reputation of our establishment.
Key Responsibilities
- Provide expert wine recommendations to guests based on their preferences, dietary requirements, and food pairings
- Maintain comprehensive knowledge of our wine list, including origins, grape varieties, tasting profiles, and food pairing suggestions
- Conduct wine tastings and educational sessions for staff and guests to promote wine appreciation and sales
- Assist in the curation, selection, and updating of our wine inventory and beverage menu
- Ensure proper storage, handling, and serving techniques for all wines and beverages
- Develop and maintain detailed tasting notes and wine descriptions for menu use
- Train and mentor bar and service staff on wine knowledge and service standards
- Monitor wine inventory levels and provide recommendations for stock replenishment
- Engage with guests to understand their preferences and build loyalty through personalised service
- Stay current with wine industry trends, new releases, and emerging producers
What we're looking for
- Certification in wine studies from a recognised institution (such as WSET Level 2 or equivalent, or formal sommelier training)
- Minimum of 2-3 years of experience in a wine or beverage specialist role within a hospitality setting
- Extensive knowledge of wine regions, varietals, production methods, and food and wine pairing principles
- Outstanding communication and interpersonal skills with the ability to educate guests in an engaging and approachable manner
- Excellent product knowledge and the ability to translate technical wine information into guest-friendly language
- Strong organisational and inventory management skills
- Ability to work effectively in a fast-paced environment whilst maintaining attention to detail
- Passion for wine and genuine enthusiasm for the hospitality industry
- Proficiency in English; additional languages are advantageous
- Food safety and responsible alcohol service certification