Wine Associate

PROJECT VINO PHILIPPINES, INC.; Muntinlupa; On-site; PHP 201,000 - 290,000; Full time

Job summary

PROJECT VINO PHILIPPINES, INC. is seeking a Wine Associate to enhance guest experiences by engaging with customers, sharing menu knowledge, and delivering attentive service in a dining environment.

Responsibilities include presenting the menu, taking accurate orders, and ensuring a welcoming atmosphere while maintaining cleanliness and teamwork during daily operations.

Qualifications

• At least High School Graduate or vocational degree preferably Bachelor’s degree in any related field.
• Restaurant Training Certificate is a plus.
• At least 1 year experience with Food & Beverage Industry.

Responsibilities

• Present menu and provide detailed information when asked (e.g. portion, ingredients, allergies).
• Make menu recommendations, answer questions, and share information with patrons.
• Arrange and prepare table settings by setting up linens, silverware, glasses.
• Take accurate food and drinks orders with a smile and inform about preparation duration.
• Deliver checks and collect bill payments.
• Ensure the customers are well-served.
• Offer Menu recommendations (upon request).
• Providing excellent wait service to ensure satisfaction.
• Attentiveness in dealing and serving customer needs and requests.
• Take accurate orders using order slips and deliver to the designated area.
• Ensure tidiness of dining area and report damages and any cleanliness/safety issues.
• Attend daily briefing and communicate with other team members.

Skills

Customer service

Menu knowledge

Communication

Attentiveness

Order taking

Education

High School Diploma or equivalent

Bachelor’s degree in related field (preferred)

Job description

Job Summary:

Wine Associate provides excellent guests service by ensuring a pleasant dining experience through customer engagement, and maintaining a welcoming atmosphere. It also involves attentiveness and dealing with the customer needs, menu knowledge, and effective communication to create a seamless dining experience.

Key Responsibilities (KRA – Key Results Area):

• Present menu and provide detailed information when asked (e.g. about the portion, ingredients, food allergies, etc.).

• Making menu recommendations, answering questions, and sharing information with restaurant patrons.

• Arrange and prepare table setting by setting up linens, silverwares, glasses.

• Take accurate food and drinks orders with a smile and informing the duration for preparation and delivering it accordingly.

• Delivering checks and collect bill payments.

• Ensuring the customers are well-served.

• Offer Menu recommendations (upon request).

• Providing excellent wait service to ensure satisfaction.

• Attentiveness in dealing and serving the customer needs and request.

• Take accurate food and drinks order by using order slips and deliver it to the designated area for preparation.

• Ensuring the tidiness of the dining area and reporting any damages and/or problem any related cleanliness and safety.

• Attending the daily briefing and communicating with the other members.

Qualifications & Requirements:

• At least High School Graduate or vocational degree preferably Bachelor’s degree in any related field

• Restaurant Training Certificate is a plus

• At least 1 year experience with Food & Beverage Industry