Wellness Store Advisor - Customer Experience Leader

WHR Global Consulting; Iloilo City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Employee discount

Employee loan

Job summary

WHR Global Consulting seeks a Wellness Store Advisor to ensure every customer interaction yields a positive experience driving sales and loyalty. The role covers sales, merchandising, inventory control, cashiering and other store tasks to support growth in the customer base.

The position emphasizes product knowledge and participation in training, with responsibilities spanning customer focus, inventory, SOP adherence, and operating efficiency.

Qualifications

• Experience in customer-facing roles with a focus on service quality.
• Ability to upsell and cross-sell while maintaining professionalism.
• Basic product knowledge and willingness to learn through training.

Responsibilities

• Engage customers to deliver a positive shopping experience and drive sales.
• Maintain shelves, signage, and stock levels per merchandising standards.
• Assist in inventory checks, cashiering, and store operations.
• Encourage membership sign-ups and participate in training sessions.
• Provide product information and promote store programs to customers.

Skills

Customer service

Sales

Product knowledge

Inventory management

Cashiering

Job description

WHR Global Consulting seeks a Wellness Store Advisor to ensure every customer interaction yields a positive experience driving sales and loyalty. The role covers sales, merchandising, inventory control, cashiering and other store tasks to support growth in the customer base.

The position emphasizes product knowledge and participation in training, with responsibilities spanning customer focus, inventory, SOP adherence, and operating efficiency.