Weekends Off | Dayshift | TTEC UP TechnoHub | Work as Customer Service Associate

TTEC; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

Paid Time Off (PTO)

Job summary

A leading customer service firm in Quezon City is hiring a Customer Service Representative to assist customers by addressing their inquiries and resolving issues. Fresh graduates and candidates with customer service experience are encouraged to apply. The company promotes a supportive culture and offers a benefits package including PTO and wellness incentives. This role is ideally suited for individuals passionate about helping others and keen to grow in their careers.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.

Skills

Customer service

Communication

Education

College Graduates, 2 years completed in college

SHS Graduates

Job description

TTEC

On-site - Quezon City Fresh Graduate/Student Diploma Full-time

Job Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in UP Technohub, Quezon City, you’ll be part of bringing humanity to business.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC UP Technohub, Monday to Friday from 9am to 4pm at 4th Floor, Building H, UP Technohub, Ayala Land, Diliman, Quezon City.

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Open for fresh graduates under Communication and Hospitality courses without work experience
• College Graduates, 2 years completed in college, and SHS Graduates with at least 6 months customer service experience (BPO/Non-BPO)
• Recognize, apply and explain your product or service knowledge

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Working Location

4th Floor, Building H, UP Technohub, Ayala Land, Diliman, Quezon City, Philippines