Telco Customer Support Hero | Up to ₱28K Package | TTEC Novaliches

TTEC; Quezon City; On-site; PHP 223,200; Full time

Benefits offered by this job

Php20,000 retention bonus

Career and professional development support

Inclusive culture

Health and wellness incentives

Job summary

A renowned customer service company in Quezon City is seeking a Customer Service Representative for night shifts. In this role, you will assist customers by answering their queries and providing solutions with a personable touch. Candidates must have completed senior high school or two years in college, and possess strong communication skills. The company offers a supportive culture, a retention bonus, and comprehensive benefits including development opportunities. Join a global team dedicated to exceptional customer service.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Skills

Verbal communication

Business writing

Customer service

Education

Completed senior high school or two years in college

Tools

Computer skills

Job description

Yourpotential has a place here with TTEC’s award-winning employment experience.As a Customer ServiceRepresentative-Nightshiftworking onsite inNovaliches, you’llbe a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We'remaking it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Novaliches, Monday to Friday from 10am to 5pm at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay PasongPutik, Quezon City.

WhatYou’llDo

Do you have a passion for helping others? Whether it’sgetting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’llbe the difference between their customer experience being just average or an exceptional one.

DuringaTypicalDay,You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college
• Open to all newbies or with customer service experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• GetPhp20,000* Retention Bonus (*terms and conditions apply)
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement,healthand wellness incentives

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