Customer Service Representative- Enjoy dayshift and weekends off with our Energy Account at TTE[...]

TTEC; Quezon City; In loco; PHP 279.000 - 334.800; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Tuition reimbursement

Health and wellness incentives

Descrizione del lavoro

A customer service organization in Quezon City is looking for a Customer Service Representative to join their team. You will help customers by responding to their inquiries and resolving issues. Candidates should have excellent communication skills and an understanding of customer service. BPO experience is a plus. The role offers supportive career development and a healthy benefits package.

Competenze

• Open to fresh college graduates.
• At least 6 months of BPO experience or 1 year from another customer-facing industry.

Mansioni

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Conoscenze

Excellent communication skills

Customer service understanding

Formazione

Degree requiring excellent communication skills

Completed 2 years in college or SHS graduates

Descrizione del lavoro

Customer Service Representative- Enjoy dayshift and weekends off with our Energy Account at TTEC UPTH

Job Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in UPTechnohub, Quezon City, you’ll be part of bringing humanity to business.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC UPTechnohub, Monday to Friday from 9am to 4pm at 4th Floor, Building H, UPTechnohub Ayala Land, Diliman, Quezon City.

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service
• Completed 2 years in college or SHS graduates are welcome to apply
• With at least 6 months of BPO experience or at least 1 year of experience from another customer‑facing industry
• Recognize, apply and explain your product or service knowledge

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community‑minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Shairah Flores
HR Officer TTEC

Working Location

4th Floor, Building H, UP Technohub Ayala Land, Diliman, Quezon City, Philippines