Customer Service | Open to Starters | Up to 27K + 25K Retention Bonus

TTEC; Cebu City; Sur place; PHP 223 200 - 334 800; Plein temps

Avantages offerts par ce poste

PTO

Tuition reimbursement

Health incentives

Résumé du poste

A leading customer service provider is seeking a Customer Service Representative in Cebu City. You will assist customers by answering their inquiries and resolving issues. Ideal candidates have strong communication skills and a completed senior high school education. The company offers a supportive culture, professional development, and a benefits package.

Qualifications

• Open to all newbies or with customer service experience.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Connaissances

Great verbal communication

Business writing skills

Product knowledge explanation

Computer experience

Formation

Completed senior high school or two years in college

Description du poste

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Cebu, Monday to Friday from 10am to 3pm at eBloc Tower 2, Geonson Street, Asiatown IT Park.

What You’ll be Doing

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college
• Open to all newbies or with customer service experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.