Weekend-Shift Product Support Operations Associate

Nubeero Limited

Hinoba-an

On-site

PHP 398,000 - 663,000

Full time

5 days ago

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Job summary

Stripe is hiring a Product Support Operations Associate for the Bengaluru onsite team. The role focuses on designing, implementing, and growing Stripe's operations to support thousands of global users, with a weekend Sat-Sun shift and three weekdays.

You will troubleshoot external user issues, analyze processes for scalability, and partner with cross-functional teams to improve offerings. You will learn Stripe’s product landscape, gain hands-on experience with operational workflows, and

Qualifications

Requires a user-first mindset and ability to solve difficult problems.
Excellent written and verbal communication skills.
Strong analytical thinking and problem solving abilities.
Experience in customer service or user-facing operations is a plus.
Able to learn about technical products and processes and work well cross-functionally.
Strong organizational skills and proactive in delivering solutions.
Team-oriented with the ability to work across departments.
Willingness to work Sat-Sun weekend shifts and 3 weekdays.

Responsibilities

Troubleshoot and resolve external user issues.
Analyze processes and drive changes to scale operations.
Collaborate with other Stripe teams to improve offerings and messaging.
Gain insights into how thousands of businesses operate on Stripe.
Learn how Stripe operates from the ground up and impact the organization’s future.
Partner with global operations specialists to run critical workflows.