Global Product Support & Operations Associate

Sanics Edu; Hinoba-an; On-site; PHP 420,000 - 660,000; Full time

Job summary

Stripe is seeking a Product Support Operations Associate to design, implement and grow our global support operations. You will tackle external user issues, analyze processes for scale, and work with multiple Stripe teams to improve product offerings and user experience.

The role requires a proactive mindset, strong communication, and a willingness to work in a fast-moving, cross-functional environment. In-office teamwork and daytime hours apply.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong analytical thinking and problem-solving abilities.
• Experience in customer service or user-facing operations is a plus.
• Ability to collaborate across teams effectively.

Responsibilities

• Troubleshoot and resolve external user issues.
• Analyze processes and drive improvements to scale operations.
• Collaborate with other Stripe teams to align product offerings and messaging.

Skills

Excellent communication

Analytical thinking

Customer service experience

Cross-team collaboration

Job description

Stripe is seeking a Product Support Operations Associate to design, implement and grow our global support operations. You will tackle external user issues, analyze processes for scale, and work with multiple Stripe teams to improve product offerings and user experience.

The role requires a proactive mindset, strong communication, and a willingness to work in a fast-moving, cross-functional environment. In-office teamwork and daytime hours apply.