Webcast Manager

equiniti; Philippines; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

Notified, the Notified office in Makati, Philippines, seeks a Webcast Manager to coordinate end-to-end webcast and virtual events. You’ll serve as the main liaison between clients, internal teams, and external partners, guiding requirements, configurations, and delivery quality.

You will support live and on-demand events, troubleshoot issues, and help optimize workflows. A Bachelor’s degree in Communications or related field and a year of event production experience are required.

Qualifications

• Bachelor's degree in communications, media production, IT, marketing, business, or related field, or equivalent professional experience.
• 1+ year of experience in webcasting, virtual events, live streaming, or related production environment.
• Experience coordinating and delivering live, client-facing events under deadlines.
• Knowledge of webcast, streaming, conferencing concepts and technologies.
• Ability to troubleshoot issues in live production environments.
• Strong communication and client-service skills.

Responsibilities

• Manage webcast and virtual events from planning through post-event completion.
• Act as primary client contact, guiding event requirements and production best practices.
• Coordinate with internal teams and external partners to define timelines and responsibilities.
• Configure and test webcast platforms and prepare event content (presentations, audio/video).
• Support live, recorded, and on-demand events and perform quality checks.
• Troubleshoot issues and escalate when needed.
• Manage multiple events and priorities in a deadline-driven environment.
• Participate in post-event reviews and process improvements.
• Identify opportunities to improve event workflows and service quality.

Skills

Communication

Client-facing

Event coordination

Live production

Troubleshooting

Cross-functional collaboration

Education

Bachelor's degree in Communications or related field

Tools

Microsoft Office

Webcast platforms

Job description

Management Level

H

Notified, Your Story Begins Here

We are Notified , the only technology partner dedicated to both investor relations and public relations professionals. We help our clients control and amplify the corporate narrative. Our fully integrated PR and IR platforms streamline every step from press release distribution, media targeting, and analytics to IR websites, earnings and investor events, and regulatory filings. Powered by GlobeNewswire, one of the largest and most trusted newswire distribution networks for over 30 years, we empower communicators to inform a better world.

Notified is an affiliate of Equiniti Group Limited (EQ), a fintech that connects the future of capital, communications, and governance - building trust and confidence in every market we serve.

Job Summary

The Webcast Manager is responsible for the end-to-end coordination and delivery of client webcast and virtual event solutions, serving as a primary liaison between clients, internal teams, and external partners. The role manages event requirements from planning and configuration through testing, live delivery, and post-event activities, ensuring events meet established quality and client service standards.

The Webcast Manager provides consultative guidance to clients, coordinates technical and operational needs, supports complex or high-profile events, resolves issues, and escalates when needed. The role also contributes to process improvement, incident reviews, operational documentation, and event delivery best practices.

Essential Duties and Responsibilities

• Manage webcast and virtual events from initial handoff through planning, configuration, testing, live delivery, and post-event completion.
• Serve as a primary client contact, providing guidance on event requirements, technical solutions, platform capabilities, and production best practices.
• Coordinate with internal teams and external partners to ensure event requirements, responsibilities, timelines, and handoffs are clearly defined.
• Configure and test webcast platforms and prepare event content, including presentations, audio/video, and other supporting materials.
• Support the delivery of live, recorded, and on-demand events and perform necessary quality checks throughout the event lifecycle.
• Troubleshoot technical and operational issues and coordinate appropriate escalation and contingency measures when required.
• Manage multiple concurrent events and priorities in a deadline-driven environment.
• Participate in post-event reviews, incident debriefs, and root cause analysis, and support actions to prevent recurring issues.
• Identify opportunities to improve event workflows, operational processes, service quality, and efficiency.
• Support testing and implementation of new platforms, features, tools, and event workflows.
• Perform other duties and responsibilities as required to support business and operational needs.

Location

This role will be based out of Notified Office located on the 14th Floor, AIA Tower (formely Philam Life Tower), 8767 Paseo de Roxas, Bel-Air, Makati City. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays.

Minimum Qualifications

• Bachelor's degree in communications, Media Production, Information Technology, Marketing, Business, or a related field, or equivalent relevant professional experience.
• 1+ year of experience in webcasting, virtual events, live streaming, conferencing, video production, technical event production, or a related client-facing production environment.
• Experience coordinating and delivering live, client-facing events in a deadline-driven environment.
• Working knowledge of webcast, streaming, conferencing, and audio/video production concepts and technologies.
• Demonstrated ability to troubleshoot technical and operational issues in a live production environment.
• Strong verbal and written communication skills, with the ability to communicate confidently and professionally with clients, technical and non-technical audiences, and stakeholders at all organizational levels.
• Strong client-service and relationship-management skills.
• Strong organizational skills with the ability to manage multiple events, priorities, and deadlines simultaneously.
• Strong attention to detail and commitment to service quality and process adherence.
• Ability to work effectively under pressure and make timely decisions during live-event situations.
• Ability to collaborate effectively with cross-functional teams and external partners.
• Ability to adapt to changing priorities, event requirements, technologies, and workflows.
• Proficiency with Microsoft Office applications and standard business productivity tools.
• Flexibility to work outside standard shift hours when needed to support live events, client requirements, or operational coverage.

Work Schedule

This position follows anywhere between 1:00PM - 1:00AM PH time , but this is also reviewed and adjuste