Associate Webcast Producer (Night Shift)

Notified; Makati; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

Notified seeks an Associate Webcast Producer to support planning and production of live webcast events. You will deliver technical and customer support, coordinating with Webcast Managers to ensure a seamless experience for clients, speakers, and stakeholders.

The role requires adaptability to flexible hours and a strong passion for digital events, technology, and client service, with career growth in webcast production.

Qualifications

• Bachelor's degree in Communications, Film, Marketing or related field.
• 1–2 years of webcasting, video production or related content production.
• 1 year of project coordination experience is desirable.

Responsibilities

• Act as the main point-of-contact for live production of webcasts, recordings and live training.
• Learn and stay current with the live webcasting aspects of all Notified streaming products.
• Understand workflows related to Notified platforms and webcasting types.
• Apply workflows for client sessions and fulfill requests with Webcast Managers.
• Troubleshoot issues quickly and escalate when needed.
• Provide high-level customer support during live webcast sessions.
• Process webcast media to client specifications after events.
• Provide feedback on ongoing and completed events and assist with configurations.

Skills

Strong communication

Multilingual

Organizational skills

Multitasking

Customer service

Live webcast knowledge

Attention to detail

Education

Bachelor's degree in Communications/Film/Marketing or related field

Tools

Microsoft Office Suite

Adobe Photoshop

Adobe Illustrator

Adobe Dreamweaver

Job description

We are Notified, the only technology partner dedicated to both investor relations and public relations professionals. We help our clients control and amplify the corporate narrative. Our fully integrated PR and IR platforms streamline every step from press release distribution, media targeting, and analytics to IR websites, earnings and investor events, and regulatory filings. Powered by GlobeNewswire, one of the largest and most trusted newswire distribution networks for over 30 years, we empower communicators to inform a better world.

Notified is an affiliate of Equiniti Group Limited (EQ), a fintech that connects the future of capital, communications, and governance — building trust and confidence in every market we serve.

Summary

As an Associate Webcast Producer, you will support the planning and production of live webcast events, provide technical and customer support, and work closely with Webcast Managers to ensure a seamless experience for clients, speakers and stakeholders. This is an excellent opportunity for someone with a passion for digital events, technology and client service who is looking to grow their career in webcast production.

Work Schedule

This position follows anywhere between 1:00PM - 1:00AM PH time, but this is also reviewed and adjusted on a quarterly basis, based on business needs. Flexibility is required to support live events outside standard business hours, including early mornings, evenings, or occasional weekends as business needs dictate.

• Act as the main point-of-contact for the live production of webcasts, recordings and live training for Notified Streaming Products
• Learn and stay current with the live webcasting aspects of all Notified streaming products
• Understand workflows related to Notified platforms and all webcasting types
• Employ those workflows as appropriate for client sessions
• Work with Webcast Managers to ensure all client requests are fulfilled
• Use platform knowledge to troubleshoot issues quickly and decisively
• Escalate problems quickly and accurately
• Provide a high level of customer support during live webcast sessions, focusing on client needs and building a rapport with speakers and client stakeholders
• Process webcast media to client specifications after live webcasts concludeProvide detailed feedback about the status of ongoing and completed events
• Help to support configuration and other projects as needed

Location

This role will be based out of Notified Office located on the 14th Floor, AIA Tower (formely Philam Life Tower), 8767 Paseo de Roxas, Bel‑Air, Makati City. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays.

Minimum Qualifications:

• Bachelor's Degree from accredited college or university in Communications, Film, Marketing or a related field. Experience in similar position may be substituted for educational requirements
• 1-2 years of webcasting, video production or other content or creative production
• 1 year of project coordination experience is desirable
• Strong communication skills, both verbal and written, multi‑lingual is a plus
• Strong organization skills and the ability to multi‑task
• Knowledge of Microsoft Office Suite required
• Knowledge of Adobe Suite of Applications (Photoshop, Illustrator, Dreamweaver) desirable
• Strong understanding of computer hardware and AV peripherals
• Basic understanding of networking and IT systems desirable
• Knowledge/Experience of Live Streaming / On‑Demand Streaming desirable

Why You Will Love Working Here

EQ is recognized as a Top Employer in US, UK and India! Together we offer more than a job, we offer a place to grow. Through hands‑on experience, real-world projects, and access to industry‑leading tools, you’ll have what you need to build a meaningful career. You’ll join a diverse, global team united by innovation, collaboration, and a shared passion for what we do. With flexible work options, competitive pay, wellness benefits, and a people‑first culture, we support your success - both at work and beyond.