Web IT Systems Admin

AbroadWorks Inc.; Metro Manila; Remote; PHP 1,137,000 - 1,749,000; Full time

Job summary

AbroadWorks Inc. is seeking an IT Systems Administrator / Technical Support Specialist with at least 2 years of IT support or systems administration experience and website maintenance.

The role covers IT infrastructure, Zoho administration, website hosting, cybersecurity, workflow automation, AI tools, RingCentral, and healthcare-related systems. Experience supporting remote international teams is required.

Qualifications

• 2+ years of experience in IT support or systems administration, and website maintenance.
• Experience with Zoho applications and RingCentral.
• Working knowledge of HTML, CSS, JavaScript, and website hosting/troubleshooting (GoDaddy).
• Experience managing user access, account security, onboarding/offboarding, and cybersecurity practices, including MFA and backups.

Responsibilities

• Manage, maintain, and troubleshoot company IT systems, software, email accounts, and technical infrastructure.
• Maintain a secure inventory of IT systems, administrator accounts, login credentials, software licenses, and vendor access.
• Manage user permissions, MFA, account recovery, and system access controls.

Skills

Troubleshooting

Organizational skills

Communication

Documentation

Cybersecurity

Team collaboration

Tools

Zoho Applications

RingCentral

HTML

CSS

JavaScript

GoDaddy hosting

MFA

Job description

About Us:

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings:

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

Job Title: Web IT Systems Admin

Location:

Fully Remote, Philippines

Rate:

$13 – $20 per hour based on skills and relevant experience

Schedule:

U.S. Eastern Time business hours

Job Type:

Full-Time

Job Description:

We are seeking an IT Systems Administrator / Technical Support Specialist with at least 2 years of experience in IT support or systems administration and website maintenance or development. The role covers IT infrastructure, Zoho administration, website development and troubleshooting, cybersecurity, workflow automation, AI tools, RingCentral, and healthcare-related systems. Experience supporting remote international teams is required.

Requirements:

1. 2+ years of experience in website maintenance and enhancement, IT support or systems administration, basic social media management, and supporting remote international teams.

2. Experience with Zoho applications and RingCentral.

3. Working knowledge of HTML, CSS, JavaScript, and website hosting and troubleshooting (e.g., GoDaddy).

4. Experience managing user access, account security, onboarding/offboarding, and cybersecurity practices, including MFA, phishing prevention, backups, and data security.

5. Strong troubleshooting, organizational, communication, and documentation skills.

6. Experience with integrations, automation, and AI tools.

Preferences:

1. Healthcare experience, particularly with HIPAA compliance and EHR/EMR troubleshooting.

2. Experience with eClinicalWorks (eCW) is ideal.

Responsibilities:

IT Systems Administration & Technical Support

1. Manage, maintain, and troubleshoot company IT systems, software, email accounts, and technical infrastructure.

2. Maintain a secure inventory of IT systems, administrator accounts, login credentials, software licenses, and vendor access.

3. Manage user permissions, MFA, account recovery, and system access controls.

4. Trou