Warranty Administrator

Toyota Bacoor Cavite, Inc.; Bacoor; On-site; PHP 300,000 - 420,000; Full time

Job summary

Toyota Bacoor Cavite, Inc. is seeking a Warranty Administrator to support dealership service operations. You will review warranty claims, process parts and labor costs, and ensure accordance with OEM guidelines.

The role requires collaboration with service advisors and technicians, strong data accuracy, and proficiency with DMS tools and MS Office. A Bachelor's degree and 1–3 years in automotive service or dealership warranty work are preferred.

Qualifications

• Bachelor's degree in business, automotive technology, or related field.
• 1-3 years of experience in a dealership or automotive service environment.
• Experience in warranty processing or service administration is a strong advantage.

Responsibilities

• Accurately process claims, parts, and labor costs without errors.
• Interpret warranty guidelines, service reports, and technical bulletins.
• Organize documentation, filing, and deadlines efficiently.
• Coordinate with service advisors, technicians, and manufacturers professionally.

Skills

Automotive Systems

Warranty Policies

DMS

Microsoft Office

Attention to Detail

Analytical Thinking

Communication Skills

Organization

Education

Bachelor’s degree in business, automotive technology, or related field

Tools

SAP

CDK

Dealertrack

Job description

• Knowledge of Automotive Systems

• Basic understanding of vehicle components, repairs, and service operations.

• Familiarity with Warranty Policies

• Knowledge of OEM warranty guidelines (e.g., Toyota, Honda, etc.).

• Computer Literacy

• Experience with DMS (Dealer Management Systems) like SAP, CDK, Dealertrack, etc.

• Proficient in Microsoft Office (especially Excel and Outlook).

• Attention to Detail

• Accurately process claims, parts, and labor costs without errors.

• Analytical Thinking

• Ability to interpret warranty guidelines, service reports, and technical bulletins.

• Organizational Skills

• Manages documentation, filing, and deadlines efficiently.

• Communication Skills

• Coordinates with service advisors, technicians, and manufacturers professionally.

Basic Qualifications

Education:

Bachelor’s degree in business, automotive technology, or a related field.

Experience:

1-3 years of experience in a dealership or automotive service environment.

Previous experience in warranty processing or service administration is a strong advantage.