Warehouse Operations Leader | Analytics & Cost Optimization

Shopee; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Shopee is seeking a seasoned Warehouse Operations Manager to strategically lead our warehouse functions in the Philippines. You will drive analytics-driven decisions, manage cost and inventory performance, and ensure SLA compliance across inbound, outbound, and returns processes.

The role requires 5–7 years in warehouse operations, strong leadership, and expertise with warehouse KPIs and WMS. Based in Silang, Cavite, the position offers growth and strategic impact within the fulfillment network.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Industrial Engineering, or related field.
• 5-7 years total work experience in warehouse operations or related field.
• Excellent leadership with strong analytical ability to assess data and draw conclusions.
• Strong knowledge of warehousing KPIs.
• Hands-on experience with warehouse management software and databases.
• Strong problem solving, presentation, communication, and interpersonal skills.
• Willingness to be assigned in Silang, Cavite.

Responsibilities

• Strategically manage warehouse in compliance with company's policies and vision.
• Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market.
• Manages various analyses - including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more.
• Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs are met.
• Ensure the division is staffed with competent people capable in their current positions whilst being prepared and developed for the challenges of the future.
• Initiate, coordinate and enforce optimal operational policies and procedures.
• Adhere to all warehousing and handling requirements.
• Manage overall warehouse cost and budget.
• Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports.
• Receive feedback and monitor the quality of services provided

Skills

Leadership

Analytical skills

Warehouse KPIs

Warehouse software

Problem solving

Communication

Interpersonal skills

Education

Bachelor's Degree in Business Administration, Supply Chain, Industrial Engineering, or any related field

Job description

Shopee is seeking a seasoned Warehouse Operations Manager to strategically lead our warehouse functions in the Philippines. You will drive analytics-driven decisions, manage cost and inventory performance, and ensure SLA compliance across inbound, outbound, and returns processes.

The role requires 5–7 years in warehouse operations, strong leadership, and expertise with warehouse KPIs and WMS. Based in Silang, Cavite, the position offers growth and strategic impact within the fulfillment network.