Strategic Warehouse Operations Lead

Shopee; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Shopee Philippines is seeking a Warehouse Operations Lead to oversee all warehouse activities and ensure policies align with company vision. You will guide inbound, outbound, inventory, and reverse logistics while driving analytics to optimize performance.

The role requires 5–7 years in warehouse operations, strong leadership, and a solid grasp of KPIs and WMS systems. Willingness to be stationed in Rosales, Pangasinan is essential.

Qualifications

• Bachelor’s Degree in Business Administration, Supply Chain, Industrial Engineering, or any related field.
• 5-7 years total work experience focusing on warehouse operations, or related field.
• Excellent leadership skill with strong analytical expertise to properly assess data and draw conclusions from it.
• Strong knowledge of warehousing KPIs (KPIs).
• Hands on experience with warehouse management software and databases.
• Strong problem solving, presentation, communication, and interpersonal skills.
• Must be willing to be assigned in Rosales, Pangasinan.

Responsibilities

• Oversee the overall warehouse operations.
• Strategically manage warehouse in compliance with company’s policies and vision.
• Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market.
• Manages various analyses – including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more.
• Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs are met.
• Ensure the division is staffed with competent people capable in their current positions whilst being prepared and developed for the challenges of the future.
• Initiate, coordinate and enforce optimal operational policies and procedures.
• Adhere to all warehousing and handling requirements.
• Manage overall warehouse cost and budget.
• Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports.
• Receive feedback and monitor the quality of services provided

Skills

Leadership

Analytics

KPI knowledge

WMS experience

Communication

Interpersonal skills

Education

Bachelor's degree

Job description

Shopee Philippines is seeking a Warehouse Operations Lead to oversee all warehouse activities and ensure policies align with company vision. You will guide inbound, outbound, inventory, and reverse logistics while driving analytics to optimize performance.

The role requires 5–7 years in warehouse operations, strong leadership, and a solid grasp of KPIs and WMS systems. Willingness to be stationed in Rosales, Pangasinan is essential.