Warehouse Operations Lead: SLA, Inventory & Team

SPX Express; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

SPX Express in the Philippines is seeking a capable Warehouse Operations Lead to oversee inbound, storage, picking, packing, and dispatch. You will drive SLA adherence, productivity and quality targets while leading a store team and coordinating with planning, dispatch and transport.

The role requires strong knowledge of warehouse/retail/dark store operations, excellent leadership, and bilingual communication in English and Tagalog. Immediate joiners are welcome.

Qualifications

• Strong knowledge of Warehouse/Retail/Dark store operations.
• Good leadership & team handling skills.
• Ability to work in a fast-paced environment.
• Strong coordination & communication skills (English + Tagalog).
• Basic computer knowledge (Excel, WMS, Email).
• Immediate joiners.

Responsibilities

• Manage daily operations: inbound, storage, picking, packing & dispatch.
• Ensure SLA adherence, productivity & quality benchmarks.
• Monitor inventory accuracy, cycle counts & shrinkage control.
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams.
• Ensure safety, hygiene & statutory compliance.
• Handle escalations and peak volume operations.
• Maintain MIS reports (manpower, productivity, inventory, cost).

Skills

Warehouse operations

Team leadership

Inventory control

Communication (English/Tagalog)

Adaptability

Tools

WMS

Excel

Job description

SPX Express in the Philippines is seeking a capable Warehouse Operations Lead to oversee inbound, storage, picking, packing, and dispatch. You will drive SLA adherence, productivity and quality targets while leading a store team and coordinating with planning, dispatch and transport.

The role requires strong knowledge of warehouse/retail/dark store operations, excellent leadership, and bilingual communication in English and Tagalog. Immediate joiners are welcome.