Waitstaff

Rosewood Hotels; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

New World Makati Hotel seeks an enthusiastic Waitstaff to join In-Room Dining, delivering professional and personalized food and beverage service to guests. The role emphasizes timely deliveries, high service standards, and collaboration with Culinary, Stewarding, Front Office, and other departments to ensure guest satisfaction.

The ideal candidate has 6–12 months of hotel F&B experience, strong communication skills, and is fluent in English.

Qualifications

• 6–12 months of experience in hotel Food & Beverage operations or reputable restaurant environment.
• Fluency in spoken and written English is required.
• Basic cashiering skills are preferred.

Responsibilities

• Deliver exceptional dining experiences by providing professional, courteous, and personalized food and beverage service to hotel guests.
• Ensure timely and accurate order delivery, maintain high standards of service and presentation.
• Collaborate with Culinary, Stewarding, Front Office, and other departments to ensure seamless operations and guest satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Cashier skills

Upselling

English proficiency

Education

Hotel Management education or hospitality-related training

Job description

Waitstaff

General Information Press space or enter keys to toggle section visibility Country/Region

Philippines Province/City Makati City

Hiring Entity New World Makati Hotel Department

Food & Beverage - Services Job Type Full-time Permanent

Job Description Press space or enter keys to toggle section visibility The Waitstaff will be assigned to In-Room Dinning and is responsible for delivering exceptional dining experiences by providing professional, courteous, and personalized food and beverage service to hotel guests. This role ensures timely and accurate order delivery, maintains the highest standards of service and presentation, and creates memorable guest experiences through attentive and proactive service. The incumbent is expected to uphold hotel and brand standards while working collaboratively with Culinary, Stewarding, Front Office, and other departments to ensure seamless operations and guest satisfaction.

The ideal candidate is enthusiastic, service-oriented, and eager to learn, with a passion for hospitality and guest engagement. They possess excellent communication and interpersonal skills, allowing them to interact confidently and professionally with guests from diverse backgrounds. Candidates should have 6–12 months of experience in hotel Food & Beverage operations or a reputable restaurant environment, with prior exposure to luxury hospitality and In-Room Dinning considered an advantage. Hotel Management education or hospitality-related training is preferred. Fluency in spoken and written English is required.

The successful candidate demonstrates strong attention to detail, a positive attitude, basic cashiering skills, the ability to work under pressure, and thorough knowledge of food and beverage service standards, including upselling techniques and guest service etiquette. Other standard responsibilities

Comply with the company policies

Work within all pre-set budgetary limits

Drive and contribute to the overall efficiency of the department

Motivate and develop team members

Maintain the confidentiality and privacy of any confidential documents, matters, and techniques

Should model the Company’s culture at all times. Take on other tasks as may be necessary or required About

Us Press space or enter keys to toggle section visibility New World Makati Hotel is a world‑class deluxe hotel located in the heart of Makati.

With a thoroughly modern vibe and hints of Oriental influence, the hotel features 578 guestrooms and suites with Residence Club executive floor accommodation, a business center, sophisticated dining options, a well‑equipped fitness center with sauna and spa, an outdoor swimming pool, and 1,800 square meters of dynamic function space for meetings and conferences. The hotel is located directly across Greenbelt, the country’s premier lifestyle shopping center. It is also nine kilometers from Ninoy Aquino International Airport and within steps of many embassies, as well as Manila’s top business addresses and upscale shopping venues.

New World Makati Hotel is part of New World Hotels & Resorts properties, designed for discerning business travelers and vacationers and offers deluxe business hotels and resorts in China and Asia destinations. Every

New World Hotels & Resorts property provides not only a place to stay but also a gateway from the hustle and bustle of city life. Guests will discover a world where the experience is always warm and the care is genuine. Indeed, New World Hotels & Resorts properties are known to be retreats for travelers who desire convenience, privacy and the highest standards of comfort and personalized services.