Waiter/Waitress

Menya Kokoro PH; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

Menya Kokoro PH is hiring for a front-of-house role in our Metro Manila locations. Join our team and deliver attentive service to guests, taking orders and ensuring accurate, timely service across Taguig, Mandaluyong, and San Juan branches.

Ideal candidates communicate clearly, maintain a positive attitude, and thrive in a fast-paced restaurant setting. Experience in food and beverage is a plus, and flexibility to work weekends and holidays is expected.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Ability to work effectively in a fast-paced environment.
• A reliable team player with a willingness to learn.
• Willing to work flexible schedules, including weekends and holidays.
• Previous experience in the food and beverage industry is an advantage.

Responsibilities

• Deliver exceptional customer service by greeting and assisting guests in a courteous and professional manner.
• Accurately explain menu offerings, answer guest inquiries, and take food and beverage orders.
• Serve food and beverages promptly while ensuring accuracy, quality, and presentation standards are met.
• Anticipate guest needs and respond promptly to requests to ensure a positive dining experience.
• Maintain cleanliness, organization, and sanitation of the dining area in accordance with company standards.
• Coordinate effectively with the kitchen and bar teams to ensure efficient and seamless service.
• Process guest requests and concerns professionally, escalating issues when necessary to ensure customer satisfaction.
• Comply with company policies, food safety regulations, and service standards at all times.

Skills

Communication skills

Interpersonal skills

Customer-focused

Team player

Flexible schedules

F&B experience

Job description

Multi-Branch Locations: Taguig | Mandaluyong | San Juan (Flexibility to be deployed across branches based on business demands).

Key Responsibilities

• Deliver exceptional customer service by greeting and assisting guests in a courteous and professional manner.
• Accurately explain menu offerings, answer guest inquiries, and take food and beverage orders.
• Serve food and beverages promptly while ensuring accuracy, quality, and presentation standards are met.
• Anticipate guest needs and respond promptly to requests to ensure a positive dining experience.
• Maintain cleanliness, organization, and sanitation of the dining area in accordance with company standards.
• Coordinate effectively with the kitchen and bar teams to ensure efficient and seamless service.
• Process guest requests and concerns professionally, escalating issues when necessary to ensure customer satisfaction.
• Comply with company policies, food safety regulations, and service standards at all times.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Ability to work effectively in a fast-paced environment.
• A reliable team player with a willingness to learn.
• Willing to work flexible schedules, including weekends and holidays.
• Previous experience in the food and beverage industry is an advantage.