Duties and Responsibilities
- Take accurate orders from customers and serve/deliver food to them
- Explain the menu to customers and make recommendations for complementary products
- Communicate with kitchen staff and ensure timely delivery of orders
- Greet customers and prepare tables with attention to sanitation and order
- Arrange food on trays, load trays with accessories (condiments, napkins, utensils), and serve orders correctly and promptly
- Prepare food items such as soups, salads, sandwiches, and beverages
- Address customer service issues promptly and refer to management when necessary
- Work quickly while attending to multiple responsibilities, paying attention to details
- Perform other tasks around the service area, kitchen, and dining area as assigned
Qualifications
- At least High School graduate
- Proven restaurant serving experience for at least six (6) months
- Training through previous relevant experience or on-the-job training
- Excellent customer service skills, including patience and professional behavior
- Exceptional organization and time management skills
- Effective written and verbal communication skills
- Active listening and critical thinking skills
- Ability and willingness to collaborate
- Knowledge of food service regulations and proper food handling procedures
- Ability to learn quickly and memorize menu details
- Comfortable working in a fast-paced environment
- Physically able to be on feet for extended periods and lift up to 16 kg (women) or 25 kg unassisted (men)