A local event venue in Davao del Sur is seeking a dedicated customer service staff member. The role involves greeting guests, managing orders, serving food and beverages, and ensuring a clean and welcoming environment. Prior experience in food service is preferred, but training is provided. Ideal candidates should possess excellent communication skills and the ability to work in a fast-paced environment.
Qualifications
No formal education required, high school diploma preferred.
Previous experience in food service or customer service is a plus.
Responsibilities
Greet customers warmly and take food and drink orders.
Relay orders to kitchen and bar staff for accurate preparation.
Deliver food and beverages while ensuring correctness.
Check on guests and maintain table cleanliness.
Present checks and process payments.
Keep the dining area tidy and organized.
Collaborate with kitchen and waitstaff for smooth service.
Skills
Excellent communication and interpersonal skills
Ability to multitask
Basic math skills
Physical ability to handle trays and heavy plates
Education
High school diploma or equivalent
Job description
Responsibilities
Customer Service: Greet customers warmly, take food and drink orders, and provide recommendations based on the menu.
Order Management: Relay orders to kitchen and bar staff, ensuring accurate and timely preparation and delivery.
Serving Food & Beverages: Deliver food and beverages to tables, ensuring that the correct items are served and meeting customer specifications.
Table Maintenance: Check on guests regularly to ensure satisfaction, refill drinks, clear plates, and reset tables as needed.
Billing & Payment: Present checks to guests, process payments (cash or credit), and provide change as necessary.
Cleanliness & Organization: Keep the dining area clean, tidy, and organized, including wiping down tables, cleaning up spills, and maintaining cleanliness of service stations.
Team Collaboration: Work closely with kitchen, bar, and other waitstaff to ensure smooth service and customer satisfaction.
Qualifications
Education: No formal education required, but a high school diploma or equivalent is preferred.
Experience: Previous experience in food service or customer service is preferred but not always necessary (training is typically provided).
Skills:
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Basic math skills for processing orders and payments.
Ability to carry and balance trays, handle large or heavy plates, and perform physical tasks as required.