Voice Customer Support Agent - Flexible Shifts

DOZ Outsourcing Services OPC; Batangas City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service solutions provider is seeking a Voice Customer Service Representative in Batangas City. The ideal candidate will handle customer inquiries professionally, provide accurate information, and maintain customer satisfaction. Strong verbal communication skills and a customer service-oriented attitude are essential. This position may require flexible shifts and is open to Senior High School Graduates or college-level candidates. If you are ready to support our team goals, apply today!

Qualifications

• Good verbal communication skills in English.
• Customer-service oriented, with patience and professionalism.
• Ability to multitask and follow instructions accurately.
• Willing to work on flexible shifts.
• Senior High School Graduate or College level accepted.

Responsibilities

• Handle customer inquiries professionally via phone.
• Provide accurate product, service, and account information.
• Resolve issues and escalate when needed.
• Document calls and follow procedures.
• Maintain customer satisfaction.
• Meet performance targets and support team goals.

Job description

A customer service solutions provider is seeking a Voice Customer Service Representative in Batangas City. The ideal candidate will handle customer inquiries professionally, provide accurate information, and maintain customer satisfaction. Strong verbal communication skills and a customer service-oriented attitude are essential. This position may require flexible shifts and is open to Senior High School Graduates or college-level candidates. If you are ready to support our team goals, apply today!