Customer Experience Agent — Flexible Shifts

Neksjob Philippines; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A customer service provider in Cebu City is looking for customer service representatives to assist customers through various channels. The role requires a High/Senior High School diploma and offers training for those with no prior experience. Candidates should have proficient English skills and a strong customer service mentality. The position is in a fast-paced call center environment with flexible shifts.

Qualifications

• High/Senior High School diploma is required.
• No experience necessary; training will be provided.
• Positive attitude, patience, and dedication to exceptional service.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues promptly and effectively.

Skills

Proficient English language skills

Strong customer service abilities

Effective problem-solving

Team player mentality

Excellent interpersonal skills

Education

High/Senior High School diploma

Job description

A customer service provider in Cebu City is looking for customer service representatives to assist customers through various channels. The role requires a High/Senior High School diploma and offers training for those with no prior experience. Candidates should have proficient English skills and a strong customer service mentality. The position is in a fast-paced call center environment with flexible shifts.