Healthcare Voice Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

A recruitment outsourcing company in the Philippines is seeking a Voice Customer Service Representative for healthcare accounts. The role involves providing exceptional support to patients and providers through phone interactions, addressing inquiries, and ensuring a positive customer experience while adhering to healthcare regulations. Ideal candidates should have strong English language skills and previous customer service experience.

Responsibilities

• Provide exceptional support to patients, clients, or providers through phone interactions.
• Address inquiries and resolve concerns to ensure a positive customer experience.
• Adhere to healthcare regulations while interacting with customers.

Skills

English Language proficiency

Customer Service experience

Problem Solving ability

Interpersonal Skills

Call Centre experience

Strong Work Ethic

Job description

A recruitment outsourcing company in the Philippines is seeking a Voice Customer Service Representative for healthcare accounts. The role involves providing exceptional support to patients and providers through phone interactions, addressing inquiries, and ensuring a positive customer experience while adhering to healthcare regulations. Ideal candidates should have strong English language skills and previous customer service experience.