Healthcare CSR & Benefits Advocate (Flexible Hours)

Synlink Recruitment Outsourcing Co. Inc.; Philippines; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is hiring a Customer Service Representative for a Healthcare Account. You will be the primary contact for patients, healthcare providers, or insurance members, delivering courteous, accurate information.

You will address inquiries, resolve concerns, and help members understand benefits and claims. Strong English communication, problem solving, and interpersonal skills are essential to provide outstanding service.

Qualifications

• As a Customer Service Representative (CSR) – Healthcare Account, you will serve as the primary point of contact for patients, healthcare providers, or insurance members.
• Your role is to deliver exceptional customer service by addressing inquiries, resolving concerns, and ensuring accurate information about healthcare benefits, claims, and services.

Responsibilities

• Serve as primary point of contact for patients, healthcare providers, or insurance members.
• Deliver exceptional customer service by addressing inquiries and resolving concerns about benefits and claims.

Skills

English fluency

Customer service

Problem solving

Organizational skills

People skills

Call centre

Interpersonal skills

Job description

Synlink Recruitment Outsourcing Co. Inc. is hiring a Customer Service Representative for a Healthcare Account. You will be the primary contact for patients, healthcare providers, or insurance members, delivering courteous, accurate information.

You will address inquiries, resolve concerns, and help members understand benefits and claims. Strong English communication, problem solving, and interpersonal skills are essential to provide outstanding service.