Visa & Passport Processing Specialist

Viyahe Philippines; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A travel document processing company in Metro Manila is seeking a Jr. Documentation Officer to assist clients with visa and passport applications. Responsibilities include processing inquiries, verifying documents, and liaising with embassies. The ideal candidate should have at least one year of travel industry experience, preferably in documentation. Strong English communication skills and attention to detail are essential for this role.

Qualifications

• Minimum of one year experience within the travel industry, with at least six months in travel documentation processing.

Responsibilities

• Handles visa and passport related inquiries and processes all application and renewal requests.
• Verifies completeness and accuracy of all required documents for processing.
• Communicates and follows up with clients regarding deadlines.
• Liaise with embassies and government offices for legal document verification.
• Monitors and safeguards all confidential documents and information.
• Stays informed about new policies and processes released by government agencies.
• Collates and ensures accuracy of all visa-related details.
• Regularly updates the Operations Team on visa information.
• Provides support for inquiries related to travel restrictions.
• Performs travel assistant duties as needed.

Skills

Good English oral and written communication

Detail-oriented

Education

Graduate of Senior High School or two-year college course, preferably Tourism/HRM

Job description

A travel document processing company in Metro Manila is seeking a Jr. Documentation Officer to assist clients with visa and passport applications. Responsibilities include processing inquiries, verifying documents, and liaising with embassies. The ideal candidate should have at least one year of travel industry experience, preferably in documentation. Strong English communication skills and attention to detail are essential for this role.