VISA OFFICER (SCHENGEN)

Discover Group of Travel Services Inc.; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Discover Group of Travel Services Inc. is seeking a detail-oriented Visa Officer to handle visa applications, review documents, and coordinate with clients and embassies to ensure timely processing.

You will monitor applications from submission to release, maintain records, and keep up-to-date with ever-changing visa requirements and travel regulations. Strong communication and organization are essential.

Qualifications

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or a related field.
• Experience in visa processing or travel documentation is advantageous.
• Strong written and verbal communication skills.

Responsibilities

• Handle and process visa applications for various destinations.
• Review, verify, and organize visa requirements and supporting documents.
• Provide clients with accurate information regarding visa procedures.
• Coordinate with embassies, consulates, and visa centers.
• Monitor applications from submission to release and keep records updated.
• Follow up on pending applications and deadlines.
• Communicate status and requirements to clients clearly.
• Stay updated on visa regulatory changes and travel policies.
• Maintain confidentiality of client information and documents.
• Assist with admin tasks related to visa and travel processes.

Skills

Attention to detail

Organizational skills

Communication skills

Multi-tasking

MS Office

Education

Bachelor's degree in Tourism / Hospitality / Business Admin

Tools

Microsoft Office

Job description

JOB SUMMARY

We are looking for a detail-oriented and organized Visa Officer to handle visa applications, review travel documents, coordinate with clients and relevant embassies or visa centers, and monitor applications to ensure timely and accurate processing.

KEY RESPONSIBILITIES

• Handle and process visa applications for various destinations.
• Review, verify, and organize visa requirements and supporting documents.
• Provide clients with accurate information regarding visa requirements and application procedures.
• Coordinate with embassies, consulates, visa application centers, and other relevant agencies.
• Monitor visa applications from submission through approval and release.
• Follow up on pending applications, additional requirements, appointments, and visa releases.
• Communicate with clients regarding document requirements, application status, and deadlines.
• Maintain accurate and updated records of visa applications and client documents.
• Ensure all visa documents are complete, accurate, properly filed, and submitted within required timelines.
• Stay updated on changes in visa requirements, immigration policies, and travel regulations.
• Handle confidential client information and travel documents with professionalism.
• Prepare reports and assist with other visa and travel-related administrative tasks as assigned.

QUALIFICATIONS

• Bachelor's degree in Tourism, Hospitality Management, Business Administration, or a related field.
• Experience in visa processing, travel documentation, travel agency operations, or a related position is an advantage.
• Knowledge of visa requirements and travel documentation is preferred.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple applications and meet deadlines.
• Proficient in Microsoft Office applications.
• Customer-service oriented and professional when dealing with clients.
• Willing to learn and adapt to changes in visa and travel requirements.
• Able to work independently and as part of a team.