Virtual Property Manager / Real Estate VA - Work From Home

Optimal; Philippines; Remote; PHP 868,000 - 1,736,000; Full time

Benefits offered by this job

100% Remote Work

Weekends Off

Paid Time Off (PTO)

Paid Holidays

HMO after 6 months

Team Leader & Shadowing Support

Job summary

OPTIMAL is seeking a Virtual Property Manager to own a portfolio of properties, staying organized and delivering service as if you were the owner. You will manage onboarding, renewals, tenant relations, and vendor oversight for US-based clients, while maintaining honesty and respect in all interactions.

This 100% remote independent contractor role offers CST-aligned scheduling, weekends off, PTO, holidays, and supportive team guidance as needed, enabling growth in real estate back-office

Qualifications

• At least 1 year of customer service experience; ability to work with minimal supervision; strong ownership of deliverables.
• Able to handle multiple clients simultaneously; excellent written and verbal communication skills.

Responsibilities

• Build and maintain excellent relationships with tenants, owners, and vendors.
• Set up new properties in client software platforms and inform property owners.
• Track and manage lease renewals to minimize vacancy.
• Oversee vendors, assign work, obtain approvals, and ensure timely completion and billing.
• Coordinate tenant move-in, rent collection, notices, lease enforcement, and move-out processes.
• Assist in creating and posting content on social media platforms as needed.
• Support various business aspects and help refine processes and brainstorm improvements.

Skills

Customer service

Communication

Time management

Problem solving

Tools

CRM software

Job description

About Us:

OPTIMAL is a property management support company that works with real estate investors and property managers across North America, helping them achieve Time, Financial, and Location freedom through the implementation of remote property management techniques with back-office management and fulfilment. Our Leadership Team is made up of Ex-Big 4 Accounting and Consulting professionals as well as property managers who have experience managing commercial and residential portfolios for the likes of Blackstone and Prologis as well as your local property management firm.

About the Role:

The Virtual Property Manager is vital for the success of a portfolio of properties. He/She needs to take ownership, stay organized, manage as if they are the property owner, and treat everyone with honesty, respect, and kindness.

Who is this role a fit for

We are looking for someone who is organized, assertive, likeable, a good problem solver, and has great customer service skills. If you are looking to grow personally and professionally while learning about the world of real estate investment and property management, then this role is for you!

Key Responsibilities

• Customer Service - Build and maintain excellent relationships with tenants, owners, and vendors.
• New Client Onboarding - Set up new properties in Client Software Platforms and keep new Property Owners informed and confident in our ability to manage their properties.
• Lease Renewals - Detailed tracking and management of renewals to ensure minimum vacancy.
• Maintenance - Oversee vendors, assign work, obtain approval, and ensure successful completion and billing.
• Tenant Management - Coordinate tenant move-in, rent collection, posting of late notices and other notices, lease enforcement, and tenant move-out.
• Social Media Management - Assist in creating and posting content on Facebook, Instagram, LinkedIn, and other social media platforms.
• Other - May be asked to help with different aspects of the business as needed, which may include refining new processes, and brainstorming solutions.

Ideal Qualifications

• * At least 1 year of Customer Service experience, preferably within a BPO environment
• * Able to work with minimal supervision
• Responsible and takes ownership of deliverables to clients
• * Able to handle multiple clients at the same time
• * Excellent written and verbal communication skills

Work Details

• * Employment Type: Independent Contractor, Full-time
• * Schedule: Time: 8 am CST - 5 pm CST (Managing U.S Based Clients)

Compensation Package

• * 100% Remote Work
• * Weekends Off
• * 10 Paid Time Off per year
• * 6 Paid Holidays (Based on Philippine Holidays)
• * HMO (Comprehensive Medical & Dental - 100% Paid for by Company) on your 6th month
• * Independent Work Environment with Team Leader & Shadowing Team Member Support as needed