Virtual Property Manager / Real Estate VA - Work From Home

OPTIMAL; Cebu City; Remote; PHP 198,230 - 282,327; Full time

Benefits offered by this job

100% Remote Work

10 Paid Time Off per year

6 Paid Holidays

HMO (Comprehensive Medical & Dental)

Independent Work Environment

Job summary

A property management support company is looking for a Virtual Property Manager to oversee their portfolio. The role includes managing client relationships, ensuring tenant satisfaction, and handling lease renewals. The ideal candidate has strong customer service skills and at least one year of experience in a BPO environment. This position offers a remote working environment with a starting salary of $3/hr based on a full-time schedule.

Qualifications

• At least 1 year of Customer Service experience, preferably within a BPO environment.
• Able to work with minimal supervision.
• Responsible and takes ownership of deliverables to clients.
• Excellent written and verbal communication skills.

Responsibilities

• Build and maintain excellent relationships with tenants, owners, and vendors.
• Set up new properties and inform Property Owners about management.
• Track and manage lease renewals to minimize vacancy.
• Oversee vendors and ensure successful completion of maintenance tasks.
• Coordinate tenant move-in, rent collection, and lease enforcement.
• Assist in creating and posting content on social media.

Skills

Customer service skills

Organization

Problem solving

Job description

About Us:

OPTIMAL is a property management support company that works with real estate investors and property managers across North America, helping them achieve Time, Financial, and Location freedom through the implementation of remote property management techniques with back-office management and fulfilment.

Our Leadership Team is made up of Ex-Big 4 Accounting and Consulting professionals as well as property managers who have experience managing commercial and residential portfolios for the likes of Blackstone and Prologis as well as your local property management firm.

OPTIMAL Testimonial Video: https://drive.google.com/file/d/1odXjOKSF6w64Z-1Srh8NCYXZkpf2s4sW/view

If you are interested, kindly take the assessment before submitting your application: https://app.testgorilla.com/s/ahx23ovm

About the Role:

The Virtual Property Manager is vital for the success of a portfolio of properties. He/She needs to take ownership, stay organized, manage as if they are the property owner, and treat everyone with honesty, respect, and kindness.

Who is this role a fit for? We are looking for someone who is organized, assertive, likeable, a good problem solver, and has great customer service skills. If you are looking to grow personally and professionally while learning about the world of real estate investment and property management, then this role is for you!

Key Responsibilities:

• Customer Service: Build and maintain excellent relationships with tenants, owners, and vendors.
• New Client Onboarding: Set up new properties in Client Software Platforms and keep new Property Owners informed and confident in our ability to manage their properties.
• Lease Renewals: Detailed tracking and management of renewals to ensure minimum vacancy.
• Maintenance: Oversee vendors, assign work, obtain approval, and ensure successful completion and billing.
• Tenant Management: Coordinate tenant move-in, rent collection, posting of late notices and other notices, lease enforcement, and tenant move-out.
• Social Media Management: Assist in creating and posting content on Facebook, Instagram, LinkedIn, and other social media platforms.
• Other: May be asked to help with different aspects of the business as needed, which may include refining new processes, and brainstorming solutions.

Ideal Qualifications:

• At least 1 year of Customer Service experience, preferably within a BPO environment.
• Able to work with minimal supervision.
• Responsible and takes ownership of deliverables to clients.
• Able to handle multiple clients at the same time.
• Excellent written and verbal communication skills.

Work Details:

• Employment Type: Independent Contractor, Full-time.
• Schedule: Time: 8 am CST - 5 pm CST (Managing U.S Based Clients).

Compensation Package:

• 100% Remote Work.
• Starting pay of $3/hr based on a 40-hour work week.
• Weekends Off.
• 10 Paid Time Off per year.
• 6 Paid Holidays (Based on Philippine Holidays).
• HMO (Comprehensive Medical & Dental - 100% Paid for by Company) on your 6th month.
• Independent Work Environment with Team Leader & Shadowing Team Member Support as needed.