Overview
A real estate virtual assistant works closely with real estate agents, brokers, property managers, investors, and clients to ensure smooth daily operations and successful property transactions. The Real Estate VA supports sales, marketing, administrative tasks, and client communications while helping maintain strong relationships with buyers, sellers, and vendors.
Responsibilities
- Managing inbound and outbound calls with buyers, sellers, tenants, brokers, lenders, and other stakeholders regarding property inquiries, showings, follow-ups, and transaction updates;
- Maintaining excellent phone etiquette and professional communication at all times
- Managing and updating CRM systems such as KVCORE, Follow Up Boss, Salesforce, HubSpot, or other real estate CRMs
- Assisting with listing management, including uploading property details to MLS platforms, coordinating photography, and ensuring listing accuracy
- Qualifying leads and conducting follow-ups via phone, email, and SMS campaigns
- Providing administrative support that includes: data entry, appointment scheduling, email management, document preparation and contract assistance, calendar management and time-keeping
- Coordinating transactions by communicating with escrow officers, lenders, inspectors, appraisers, and clients to ensure deadlines are met
- Preparing marketing materials such as flyers, brochures, social media posts, and email campaigns
- Managing social media accounts and online listings to enhance brand visibility
- Maintaining accurate records of transactions, listings, and client communications
- Establishing and nurturing professional relationships by acting as a primary liaison between clients and the real estate team
- Ensuring confidentiality of client and company information at all times
- Supporting property research, market analysis, and comparative market analysis (CMA) preparation
Qualifications
- Must have excellent verbal and written English communication skills
- Prior experience in call handling
- Familiarity with real estate terminology, contracts, and transaction processes
- Experience working with MLS systems and real estate CRMs is highly preferred
- Experience working with Google Workspace and/or Microsoft Office is a plus
- Knowledge of digital marketing tools (e.g., Canva, Mailchimp, social media platforms) is a plus
- Strong attention to detail
- Highly organized and able to manage multiple deadlines
- Impartial and professional in handling confidential information
- Computer savvy and comfortable learning new software tools
- Open to working night shifts.
Minimum System Requirements