Virtual Property Manager / Real Estate VA - Work From Home

OPTIMAL Unlimited; Cebu City; Remote; PHP 2,513,000 - 3,769,000; Full time

Benefits offered by this job

100% Remote Work

Weekends Off

10 Paid Time Off per year

6 Paid Holidays

HMO (Comprehensive Medical & Dental)

Shadowing Team Member Support

Job summary

OPTIMAL Unlimited is a property management support company serving North American investors and managers. The Virtual Property Manager will take ownership of a portfolio of properties, stay organized, and manage tasks as if you were the owner, with honesty and respect.

You will handle tenant relationships, onboarding new properties, lease renewals, maintenance coordination, and vendor management while supporting social media presence.

Qualifications

• At least 1 year of Customer Service experience.
• Able to work with minimal supervision.
• Organized and manages time effectively.
• Strong written and verbal communication skills.
• Capable of handling multiple clients concurrently.

Responsibilities

• Customer Service: Build and maintain relationships with tenants, owners, and vendors.
• New Client Onboarding: Set up properties in client software and inform owners.
• Lease Renewals: Track renewals to minimize vacancy.
• Maintenance: Oversee vendors and ensure completion and billing.
• Tenant Management: Manage move-ins/outs, rent collection, notices, enforcement.
• Social Media Management: Assist in creating and posting content.

Skills

Customer service

Organization

Communication

Problem solving

Multitasking

Job description

About Us

OPTIMAL is a property management support company that works with real estate investors and property managers across North America, helping them achieve Time, Financial, and Location freedom through the implementation of remote property management techniques with back-office management and fulfilment.

OPTIMAL Testimonial Video

drive.google.com/file/d/1odXjOKSF6w64Z-1Srh8NCYXZkpf2s4sW/view

About the Role

The Virtual Property Manager is vital for the success of a portfolio of properties. He/She needs to take ownership, stay organized, manage as if they are the property owner, and treat everyone with honesty, respect, and kindness.

Who is this role a fit for

We are looking for someone who is organized, assertive, likeable, a good problem solver, and has great customer service skills. If you are looking to grow personally and professionally while learning about the world of real estate investment and property management, then this role is for you!

Key Responsibilities

• Customer Service Build and maintain excellent relationships with tenants, owners, and vendors.


• New Client Onboarding Set up new properties in Client Software Platforms and keep new Property Owners informed and confident in our ability to manage their properties.


• Lease Renewals Detailed tracking and management of renewals to ensure minimum vacancy.


• Maintenance Oversee vendors, assign work, obtain approval, and ensure successful completion and billing.


• Tenant Management Coordinate tenant move-in, rent collection, posting of late notices and other notices, lease enforcement, and tenant move-out.


• Social Media Management Assist in creating and posting content on Facebook, Instagram, LinkedIn, and other social media platforms.


• Other May be asked to help with different aspects of the business as needed, which may include - refining new processes, and brainstorming solutions

Ideal Qualifications

• At least 1 year of Customer Service experience, preferably within a BPO environment


• Able to work with minimal supervision


• Responsible and takes ownership of deliverables to clients


• Able to handle multiple clients at the same time


• Excellent written and verbal communication skills

Work Details

• Employment Type: Independent Contractor, Full-time


• Schedule: Time: 8 am CST - 5 pm CST (Managing U.S Based Clients)

Compensation Package

• 100% Remote Work


• Weekends Off
  
• 10 Paid Time Off per year


• 6 Paid Holidays (Based on Philippine Holidays)


• HMO (Comprehensive Medical & Dental - 100% Paid for by Company) on your 6th month


• Independent Work Environment with Team Leader & Shadowing Team Member Support as needed