Virtual Property Management Coordinator (AU & UK Portfolios)

Re-assist Virtual Assistance Services; Manila; Remote; PHP 1,038,000 - 1,731,000; Full time

Benefits offered by this job

Remote work

Job summary

Re-assist Virtual Assistance Services seeks a process-driven real estate virtual assistant to support AU/UK property management operations remotely. You will oversee tenancy and lease administration, coordinate maintenance and inspections, handle inquiries, and maintain pristine CRM and listing data.

The role requires 3+ years in AU/UK property management support, excellent English, and a reliable remote setup to sustain productive, ongoing work from home.

Qualifications

• Minimum of 3 years supporting AU or UK property management operations (commercial or residential).
• Deep, functional understanding of the property management lifecycle and end-to-end leasing procedures.
• Exceptional written and verbal English skills with high attention to detail.
• Secure, reliable remote work setup to support continuous work from home.

Responsibilities

• Drive end-to-end tenancy and lease administration, including documentation and renewals.
• Coordinate maintenance workflows, inspections, and condition reporting.
• Monitor inboxes and respond professionally to landlord/tenant queries; manage arrears notices.
• Keep CRM data pristine and ensure property listings stay synchronized across portals.

Skills

Process mastery

Attention to detail

English communication

Remote work setup

Tools

PropertyMe

Property Tree

VaultRE

Console Cloud

MRI Palace

REX

Re-Leased

AgentBox

Ailo

Nurturecloud

ActivePipe

PriceFinder

Inspection Express

Inspection Manager

OurProperty

Slack

MS Teams

Asana

Loom

Google Workspace

Job description

About the Opportunity

Calling all process-driven, tech-savvy real estate professionals! We are expanding our elite network of Virtual Assistants to provide crucial backend support for rapidly growing property management teams. If you have solid experience in the Australian or UK real estate markets and thrive on keeping residential and commercial portfolios compliant and running like clockwork, this is your next career move.

Your Core Duties

• Tenancy & Lease Administration: Drive the end-to-end application process, accurately draft new lease documentation, and proactively facilitate seamless lease renewals.

• Maintenance & Inspection Workflows: Coordinate repairs as the central hub for maintenance requests, schedule routine property inspections, and compile detailed ingoing and outgoing condition reports.

• Inbox & Arrears Control: Actively monitor shared inboxes, deliver highly professional responses to landlord and tenant queries, and manage automated rent arrears notices.

• CRM & Listing Management: Ensure CRM data remains pristine and guarantee that all property listings are perfectly synchronized across relevant marketing portals.

Software & Systems Expertise

Familiarity with these platforms will heavily elevate your application:

• Core PM Platforms: PropertyMe, Property Tree, VaultRE, Console Cloud, MRI Palace, REX, Re-Leased, AgentBox, Ailo, Nurturecloud.

• PropTech & Inspections: ActivePipe, PriceFinder, Inspection Express, Inspection Manager, OurProperty.

• Team Collaboration: Slack, MS Teams, Asana, Loom, Google Workspace.

Who You Are

• Industry Experience: A minimum of 3 years of demonstrated experience supporting AU or UK property management operations (commercial or residential).

• Process Mastery: A deep, functional understanding of the property management lifecycle and end-to-end leasing procedures.

• Communication & Accuracy: Exceptional written and verbal English skills paired with an uncompromising, laser-sharp eye for detail.

• Remote Readiness: A secure, highly reliable, and fast work-from-home office setup capable of supporting continuous remote work.