Virtual Assistant (Part-time)

Peoplegig; Philippines; Remote; PHP 440,000 - 1,055,000; Part time

Job summary

Peoplegig is seeking a Part-time Virtual Assistant to support a small business in the Australian NDIS sector from the Philippines. The role is remote, ~4 hours per day, ASAP start, and reports to the business owner.

You will handle emails, scheduling, documentation, and back-end admin while leveraging AI tools to improve efficiency. The ideal candidate is organized, proactive, and comfortable working independently in a small start-up environment.

Qualifications

• Experience as Virtual Assistant or Administrative Assistant or similar role.
• Experience supporting business owners or small businesses.
• Strong organizational skills and attention to detail.
• Good written and verbal English communication.
• Familiar with AI tools for productivity.
• Basic knowledge of Xero and cloud-based document tools.
• Willingness to learn NDIS-related tools.

Responsibilities

• Inbox and Email Management: monitor emails, draft responses, update templates, and assist with bulk communications.
• Administrative Support: handle general admin tasks, documentation, paperwork, and day-to-day business support.
• Calendar and Scheduling: manage appointments and coordinate schedules.
• Documentation and Templates: create, update, and maintain reports, onboarding docs, and records.
• NDIS Administrative Support: assist with backend admin and CRM tooling.
• Billing Administration: help with billing docs and basic reconciliation using Xero.
• Business Organization: track milestones, maintain records, support development tasks.
• AI and Workflow Support: use AI tools to improve document creation and workflows.
• General Business Support: identify opportunities to improve task organization.

Skills

Virtual Assistant

Administrative Support

Calendar Management

Inbox Management

Documentation

NDIS CRM

Xero Billing

AI Tools

English Proficiency

Organizational Skills

Tools

Claude

ChatGPT

Microsoft OneDrive

Xero

Airtable

Trello

NDIS CRM

Job description

Part-Time Virtual Assistant / Administrative Assistant

Employment Type: Part-time (Approximately 4 hours per day)

Location: Philippines

Start Date: ASAP

About the Role

We are looking for a proactive and highly organized Virtual Assistant to provide administrative and operational support to a small business operating in the Australian NDIS sector.

This role will work closely with the business owner, handling day-to-day administrative tasks, documentation, inbox management, scheduling, and general business organization. The position is primarily focused on backend support, allowing the business owner to focus on client-facing responsibilities and business growth.

The ideal candidate is resourceful, detail-oriented, comfortable working independently, and interested in using AI tools to streamline administrative processes and improve overall efficiency.

Key Responsibilities

• Inbox and Email Management: Monitor and organise emails, draft responses, update email templates, and assist with bulk email communications.

• Administrative Support: Handle general administrative tasks, documentation, paperwork, and day-to-day business support.

• Calendar and Scheduling: Manage appointments, coordinate schedules, and assist with appointment settings.

• Documentation and Templates: Create, update, and maintain reports, templates, onboarding documents, and business records.

• NDIS Administrative Support: Provide backend administrative assistance and maintain information within the client's NDIS-related CRM and systems.

• Billing Administration: Assist with billing documentation and basic reconciliation using Xero.

• Business Organization: Help organize tasks, track milestones, maintain records, and support business development tracking where required.

• AI and Workflow Support: Leverage AI tools to assist with document creation, administrative processes, and improving day-to-day workflows.

• General Business Support: Identify opportunities to improve task organization and administrative efficiency.

Qualifications and Experience

• Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, or in a similar support role.

• Experience supporting business owners, entrepreneurs, or small businesses is highly desirable.

• Strong organizational skills and attention to detail.

• Good written and verbal English communication skills.

• Comfortable managing emails, calendars, documentation, and administrative processes.

• Familiarity with AI tools such as Claude or ChatGPT.

• Basic knowledge of Xero and experience with cloud-based document management tools is an advantage.

• Willingness to learn new platforms and systems, particularly NDIS-related tools.

Technical Skills

Experience with any of the following tools is advantageous:

• Claude or other AI productivity tools

• Microsoft OneDrive

• Xero

• Airtable

• Trello

• NDIS-related CRM platforms

Training will be provided for client-specific systems and tools.

Ideal Candidate

• Highly organized, proactive, and dependable.

• Able to work independently and manage priorities effectively.

• Has a problem-solving mindset and can identify ways to structure and improve tasks.

• Comfortable working in a small, fast-paced start-up environment.

• Resourceful and willing to take initiative without requiring constant supervision.

• Interested in using technology and AI to improve productivity.

Working Arrangements

• Part-time engagement, approximately 4 hours per day.

• Flexible working schedule, subject to alignment with the business owner's requirements.

• Fully remote setup.

• Immediate availability preferred.