Administration Support (Healthcare/Ndis Experience)

Virtual Staff 365; Philippines; Remote; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Permanent work-from-home set-up

Dayshift (Australian business hours)

Full-time job

Annual leave

HMO

Christmas Bonus pro-rata

Job summary

Virtual Staff 365 is seeking an Administration Support with healthcare/NDIS experience to join our remote team in the Philippines. You will handle referrals, invoicing, and client communications, using Cliniko for client management and Xero for invoicing.

The role requires strong organizational and communication skills, familiarity with Microsoft Office/Excel, and the ability to manage bookings, invoices, and reports efficiently.

Qualifications

• Experience with Cliniko and Xero is highly regarded.
• Strong organisational and written communication skills.
• Experience in healthcare or NDIS is a plus.
• Proficient in booking, invoicing, and report preparation.

Responsibilities

• Respond to emails and phone queries, including confirming payments and managing appointment requests.
• Handle referrals and upload documents to Cliniko.
• Assist with NDIS clients by managing invoicing and tracking overdue payments.
• Coordinate appointments and send reminders via Cliniko.
• Process invoices on Xero for NDIS, private clients, and aged care services.
• Create quotes using Excel and assist with report writing.
• Provide management support, including reconciling accounts, payroll, and timesheet approvals.
• Assist with general admin tasks like booking travel, confirming funding, and distributing emails.

Skills

Organisational skills

Communication skills

Invoice management

Attention to detail

Tools

Cliniko

Xero

Microsoft Office

Excel

Job description

Administration Support (Healthcare/NDIS experience)

Company : Virtual Staff 365

Job Type : Full Time Philippines

Our client is a business consulting and service company that partners with founders to enhance profitability and improve their overall quality of life—both holistically and personally. In addition, they provide prosthetics, orthotics, occupational therapy (OT), and other essential services to remote communities in Central Australia and Broome. Their mission is to help small businesses not just survive but thrive.

They are now looking to hire an Administration Support professional to assist with administrative tasks and client communications.

Job Responsibilities

• Respond to emails and phone queries, including confirming payments and managing appointment requests.
• Handle referrals and upload documents to Cliniko.
• Assist with NDIS clients by managing invoicing and tracking overdue payments.
• Coordinate appointments and send reminders via Cliniko.
• Process invoices on Xero for NDIS, private clients, and aged care services.
• Create quotes using Excel and assist with report writing.
• Provide management support, including reconciling accounts, payroll, and timesheet approvals.
• Assist with general admin tasks like booking travel, confirming funding, and distributing emails.

Requirements

• Experience using Cliniko and Xero is highly regarded.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage invoices, bookings, and customer queries efficiently.
• Proficiency in Microsoft Office and Excel for quotes and reports.
• Proficiency in using email and administrative tools.
• Previous experience in healthcare or NDIS is ideal.

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• Annual leave
• HMO
• Christmas Bonus equivalent of 1 month's wage (pro-rata)