Virtual Assistant | Bilingual Chinese (Cantonese/Mandarin)

Hirebiz Inc; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading service provider is seeking a dedicated individual for front office support in Cebu City. Responsibilities include managing calls, answering inquiries, and scheduling appointments. Candidates must be proficient in Cantonese or Mandarin and possess strong English communication skills. Previous customer service experience is a plus. Immediate availability required.

Qualifications

• Proficiency in Cantonese or Mandarin required.
• Strong English communication skills.
• Previous experience in customer service or healthcare support is an advantage.
• Amenable to work onsite in Cebu City.
• Can start immediately.

Responsibilities

• Handle front office support tasks.
• Manage inbound and outbound calls.
• Answer client inquiries in a professional and courteous manner.
• Schedule and confirm appointments.
• Verify insurance details and provide accurate information to clients.

Job description

• Handle front office support tasks.
• Manage inbound and outbound calls.
• Answer client inquiries in a professional and courteous manner.
• Schedule and confirm appointments.
• Verify insurance details and provide accurate information to clients.

Qualifications:

• Proficiency in Cantonese or Mandarin (required).
• Strong English communication skills.
• Previous experience in customer service or healthcare support is an advantage.
• Amenable to work onsite in Cebu City.
• Can start immediately.