Overview
FusionNode is a Managed Service Provider (MSP) company committed to safeguarding our clients' intellectual property and privacy. Our collaborative and innovative environment fosters excellence, making FusionNode a trusted name in cybersecurity.
Role
Virtual Assistant (Client-facing General Virtual Assistant)
Employment Type: Part-time (Remote, US hours)
Location: Remote
Job status: Posted 9 days ago
Job Description
We are seeking a client-facing General Virtual Assistant to provide administrative and operational support to FusionNode’s clients. The ideal candidate will be detail-oriented, organized, and able to communicate professionally. This role requires someone who can confidently multitask, manage priorities, and maintain strong working relationships with both clients and internal teams.
Responsibilities
- Provide direct administrative support to FusionNode clients, ensuring all requests and tasks are handled promptly and professionally.
- Draft, edit, and manage documents, reports, and presentations.
- Manage scheduling, meeting coordination, and calendar support for clients.
- Assist clients with data entry, file management, and documentation organization.
- Prioritize and manage multiple client assignments while meeting deadlines.
- Conduct research and prepare summaries or reports as requested by clients.
- Support client’s ad-hoc tasks and projects, adapting quickly to changing priorities.
- Perform a variety of administrative tasks such as scheduling, email management, and documentation.
- Manage and prioritize multiple assignments, ensuring deadlines are met.
Qualifications
- Prior experience as a Virtual Assistant or in a client-facing administrative support role.
- Strong proficiency with Microsoft Suite.
- Excellent written and verbal communication skills in English, with a professional and client-oriented tone.
- Strong organizational and time management skills.
- Proven ability to handle confidential information with discretion.
- Reliable internet connection and a suitable remote work setup.
- Availability to work 30 hours per week during US business hours.
Preferred Skills
- Experience supporting executives or external clients.
- Familiarity with project management or CRM tools (e.g., Asana, Trello, HubSpot).
- Background in technology or cybersecurity-related support.
Apply directly through our online form. We’ll review your application and get back to you soon. Please allow at least 2-3 days for us to process your application.